Fire Alarm Service Technician

Job Description

Job Description

Description:

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture and room for growth.

The Fire Alarm Technician is primarily responsible for servicing, repairing, programming, and replacing Fire Alarm system products and panels to the prescribed standards, identifying code and non-conformance issues, and preparing accurate and timely service ticket reports. A desired candidate performs the full job despite site and weather conditions, can work independently with little supervision, has excellent communication skills, and is consistently looking out for the customer and company’s best interest. 

Responsibilities

Perform fire alarm system repairs, maintenance, upgrades, and replace defective parts

Perform programming on fire alarm systems

Use device manuals to repair non-functioning fire alarms and restore fire alarms to original functionality

Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires or strappings

Repair circuits and sensors, following wiring and system specifications

Ensure compliance to fire and electrical codes

Demonstrate systems for customers and explains causes and consequences of false alarms

Educate customers on preventative care and regular maintenance to prevent system malfunctions

Communicate daily with service supervisor and/ or dispatchers on project delays, requirements and general status of job

Keep tools and equipment operating by following operating instructions; troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, etc.

Complete and produce reports that are legible, accurate and detailed 

Invoice paperwork in a timely manner

Stay current with code requirements and industry changes

Attend and complete all required safety training

Perform other related duties as assigned or required

Valid driver’s license

High School Diploma or GED 

Three (3) years prior relevant work experience

Ability to travel to multiple job sites each day

Ability to walk, stand, stoop, kneel, crouch, and climb ladders multiples times a day

High precision/ detail-oriented• Ability to use a computer and read blueprints

Decent verbal and written communication skills• Ability to work independently, with little supervision 

Knowledge of fire systems and tools

Does not take short-cuts: work effectively and efficiently while performing all aspects of the required job 

Able to work in unusual and sometimes difficult positions - climbing ladders, scaffolding and high lift equipment up to 40 feet

CSA Certification 

NICET Certification 

OSHA Certification 

Knowledge working in Profit Zoom, Building Reports, and Paylocity 

Working knowledge of Microsoft Office (Excel, Outlook, Word)

Medical 

Dental 

Vision 

Paid Time Off 

Paid Holidays 

401(k) matching