Server

Courtyard By Marriott Winston

Winston Salem, NC

Server

Provide exceptional guest service to hotel guests in a friendly and professional manner.
Key Responsibilities

Greet guests with a smile, eye contact, and friendly greeting.
Maintain knowledge of menu prices, specials, and food items.
Take guest orders and relay to kitchen; serve food promptly.
Observe guests and assist with additional requests.
Follow approved cash handling and transaction procedures.
Perform duties of a busperson as needed during shifts.
Complete assigned side work and closing duties.
Use guest recovery methods to resolve complaints.
Prepare deposits and end-of-shift reports (if applicable).
Report safety or security issues immediately.
Maintain clean, organized, and safe work areas.
Perform additional duties as needed or assigned.

Qualifications

Ability to provide exceptional guest service consistently.
Ability to write orders or take orders by memory.
Strong communication skills and active listening.
Ability to use POS and basic computer applications.
Availability on weekends, holidays, overtime, or alternating shifts.
Previous serving experience preferred.

Benefits

Medical insurance
Dental insurance
Vision insurance
Company-paid life and disability coverage
Voluntary life insurance options
Paid time off (PTO), sick time, and floating holiday
401(k) with company match
Opportunity to earn tips based on guest satisfaction and service quality.

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to creating an inclusive environment for all employees.

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Vacancy posted 4 days ago

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