Explorer - Museum of Natural Curiosity

Job Description

Job Description

Museum of Natural Curiosity Explorer Job Description

Wage : $11.50-12/hour

Shift : Part time (15 hours per week). Mon-Sat. Includes some holidays.

Benefits : Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Summary : As an Explorer at Thanksgiving Point, you will play a key role in creating a world class experience for our guests! You will welcome, guide, and engage our guests’ curiosity as they explore the over 400 hands-on exhibits ranging from our Rainforest, Kidopolis, Water Works, Discovery Garden, and more! You will gain valuable experience and essential skills in customer service, retail, STEM, guest management, and programming. As you facilitate learning experiences, you will find increased compassion, curiosity, and confidence in yourself. Elevate your career and be part of something special—join our extraordinary team today!

Responsibilities :

• Interact with and engage visitors of all ages to ignite transformative family learning, guide exploration, and encourage critical thinking.
• Provide exceptional guest service by monitoring and assisting guests with confidence.
• Run cashier at the front desk and gift shop.
• Facilitate inquiry-based learning experiences with curiosity.
• Collaborate with coworkers.
• Help maintain an orderly, safe, clean, and compassionate environment for our team and guests.
• Maintain a comprehensive knowledge of Thanksgiving Point venues and activities.
• Model curiosity to create positive, meaningful experiences.
• Evaluate visitor experiences using appropriate tools and methodologies.
• Assist guests as they explore endless options for curious minds, where hidden treasures and secret passageways challenge the adventurous and engage the young at heart.
• Welcome and include all guests as they are.
• Adhere to all rules and regulations.
• Exemplify Thanksgiving Point’s mission, values, and policies with compassion, curiosity and confidence.
• Other duties as assigned by manager/supervisor.

Requirements :

• Strong communication and great customer service, with collaborative approach to the workplace, and ability to give and receive constructive feedback.
• Comfortable working around and with snakes, turtles, and large crowds.
• Enthusiastic and can-do approach to work.
• Ability to work patiently in high-activity, high-energy, noisy environments.
• Readily learn cash register, money handling, and facilitation best practices and skills.
• Comfort with initiating conversations and exploring with our guests including enforcing safety procedures with compassion, confidence, and curiosity.
• Physical demands may include lifting 25 lbs., climbing stairs, bending, standing for extended periods of time, and manipulating small objects.
• At least 16 years old.
• Must pass a background check.