JFK (NY) - Field Service Technician

Maintaining up to 10 TSA scanners (the machines you put your bags through at TSA)
Demonstrate the ability to diagnose errors, technical problems, and determine proper solutions.
Demonstrate good electronic and mechanical repair troubleshooting methodology and maintain technical product knowledge.
Responsive to customer needs and building a positive relationship.
Ensure all tools and calibrated equipment are properly maintained at all times.
Meet daily service needs at assigned sites and locations
Ability to plan and perform repairs and preventative maintenance independently in the field.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience

High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair (electromechanical)
Past experiences could include repair/maintenance on:
ATM, Slot machines, CAT/MRI/Xray Machines, Red Box, Aviation-related
Must pass a criminal background check, drug test, pre-employment physical, and credit check
Physical: Able and willing to bend, kneel, crouch, lift, be in confined spaces
Criminal: including no DUIs
Credit: 600+ credit score, no bankruptcies, no unpaid child support, no unpaid student loans, no collections
Drug test: Includes marijuana
Must have a valid driver's license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel).


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.