Medical Office Assistant

Job Description

Job Description

Job Description

The Medical Front Office Assistant is responsible for supporting daily clinic operations by providing front office and administrative assistance. This role serves as a primary point of contact for patients, assisting with registration, check-in, phone calls, and maintaining accurate patient records.

Responsibilities/ Job Duties:

• Greet patients and assist with registration and check-in procedures.
• Answer incoming phone calls, direct inquiries, and provide general administrative support.
• Verify and update patient demographic information as needed.
• Scan, upload, and organize patient documents within the electronic medical record system.
• Maintain accurate and organized patient records while ensuring confidentiality.
• Assist with general front office duties and support daily clinic operations.
• Learn additional administrative functions, including medical records and authorization-related tasks, as needed.
• Utilize electronic medical record systems to document and manage patient information.

Minimum Education and Experience Qualification Requirements:

• Previous healthcare front office or medical office experience preferred.
• Experience with electronic medical record (EMR) systems preferred.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and maintain attention to detail in a fast-paced environment.
• Bilingual in English and Spanish required.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\rOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?