Supervisory Program Manager (Assistant Director)

Summary

This position is located in the Bureau of Consular Affairs Deputy Assistant Secretary for Passport Services Managing Director Passport Issuance Operations Boston Passport Agency (CA/PPT/I/BN). This position serves as a Supervisory Program Manager with a working title of Assistant Director and contributes toward the directorates policy guidance efforts by assisting the agencys Director to lead the Passport Agency.

Duties

• Assists in managing the passport agency/center to which assigned by providing expert direction assistance and support for all operations and activities.
• Oversees the implementation of policies and procedures associated with document fraud protection and ensures that new technologies related to the detection and deterrence of passport fraud are implemented.
• Oversees the analysis of identified patterns used in fraudulently obtaining passports and leads/participates in the development of protective strategies to mitigate this activity.
• Exercises the full range of supervisory responsibilities and authorities as delegated by the Agency Director to ensure that the work of the agency/center is accomplished in a timely efficient and effective manner.

Requirements

Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions per 5CFR 300 Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

• Experience developing new or modified administrative programs policies regulations goals or objectives;
• Experience demonstrating knowledge of administrative laws policies regulations and precedents applicable to the administration of key programs; and

• Experience planning directing and coordinating program activities related to the passport adjudication processing anti-fraud and acceptance function.

There is no substitute of education for specialized experience for the GS-14 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

• To request a reasonable accommodation foradditionaltime on thetimed sections of theassessment pleasesubmityour request using the Request a Reasonable Accommodation button within theAssessment Application.

  Forall otherreasonable accommodationsat the U.S. Department of State please contact the Office of Accessibility and Accommodations(OAA)at .

  OAAis responsible forreviewing andadjudicatingreasonable accommodation(RA)requests for the Assessment Battery being usedfor this following applies to all RA requests:

  • RA requestscoveradditionaltime on timed sections only.

  • Applicantssubmittinga RA request MUST attach supporting medical documentation signed by a licensed treatingmedical provider. The documentation should describe the nature severity and expected duration of the conditionidentifythe relevant medical condition or diagnosis and explain the basis for the requested extension. RA requests that do notcontainsupporting medical documentation attachmentsatthetime ofinitialrequest may be subject to further review.

  • Note:the following documents do not on their own qualify for automatic approval oftheRA request:Schedule A letters VA benefits lettersorSSA letters.

  • Applicants MUSTsubmittheir application before the vacancy closes even if pending anaccommodationdecision.

  • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.

  • Applicants will have 48 hours after their RA request isadjudicatedto complete the assessment generated after the allottedtimeframewill not be admissible and the applicant will not be considered further for the vacancy.

  • If a different type of RA is needed please contact OAA directly at .

• If eligible situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
• Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet Minimum Qualifications and demonstrateproficiencyin some but notall major aspects of the position.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

Director