Reliability Manager

Reliability Manager

The Reliability Manager leads the account reliability program and is accountable for aligning asset management, maintenance strategy, and reliability performance with client and operational objectives. This role provides direct leadership to assigned reliability and continuous improvement team members, establishes priorities, defines performance expectations, and ensures work is coordinated across reliability, quality, and process improvement activities. The manager owns reliability governance for the account, including maintenance strategy, asset performance, reliability metrics, compliance support, and capital planning. The role also ensures that K-C workflows are clearly governed, documented, controlled, and continuously improved. Day-to-day workflow analysis, process mapping, training development, and improvement execution may be assigned to the Continuous Improvement Engineer, with the Reliability Manager providing direction, approval, accountability, and removal of barriers. This position partners with operations, maintenance, account leadership, vendors, CI&R leadership, and client stakeholders to translate data and field observations into sustainable improvements. Success requires technical reliability expertise, people leadership, disciplined program management, and the ability to connect team goals and responsibilities to measurable account outcomes.

Education: Bachelor's degree in Engineering, Reliability Engineering, Industrial Engineering, Facilities Management, or a related discipline; or an equivalent combination of education, technical training, and relevant experience.

Business Experience: Minimum of 7 years of progressive experience in reliability engineering, maintenance strategy, facilities management, manufacturing, or a related environment. Demonstrated experience leading people, programs, or cross-functional technical teams and establishing clear goals, priorities, and accountability. Experience with continuous improvement, process governance, workflow standardization, quality controls, and change implementation. Experience using CMMS and operational data to improve maintenance performance; Corrigo, Maximo, FEXA, or similar platform experience preferred. Experience partnering with client and operational leadership and presenting technical recommendations to varied audiences. Valid driver's license required. Certified Reliability Leader, Certified Maintenance & Reliability Professional, or Lean Six Sigma certification preferred. Ability to achieve Lean Six Sigma Green Belt certification within 12 months is preferred.

Licenses/Certifications: Must possess a valid driver's license. Ability to travel to Canada (valid Passport) preferred. Lean/SixSigma certification is strongly preferred; Ability to achieve Green Belt certification within 12 months.

Language Skills: Strong working knowledge of reliability engineering, maintenance strategy, asset criticality, root cause analysis, PM optimization, and lifecycle planning. Advanced proficiency in Microsoft Excel and experience with Power BI or similar analytics and visualization tools. Experience with CMMS, SharePoint, Microsoft Teams, and Microsoft Power Platform tools preferred. Ability to define governance, clarify roles and decision rights, manage changing workflows, and ensure documentation and training remain current. Demonstrated people leadership, coaching, delegation, conflict resolution, and performance management skills. Strong program management, stakeholder communication, presentation, and change-management skills. Ability to manage multiple priorities, make data-informed decisions, and maintain attention to quality and follow-through.

Physical Demands: While performing the duties of this Job, the employee is regularly required to stand, walk and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, taste and smell. The employee must be able to lift and /or move up to 50 pounds. Perform work on a roof level. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus, determine full range of colors in work areas, drawings and mapping. Ability to move about commercial properties and construction sites, through tight passageways and corridors. On feet as project task requirements dictate. However, most of the time, physical demands are limited to those related to sitting at a desk and using a computer, keyboard, and mouse.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the majority of the time the employee would be working in a standard office environment. However, the employee may also exposed to moving mechanical parts and may work in high precarious places; the employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold, extreme heat, risk of electrical shock and vibration. The employee may at times work in an environment where the following safety equipment are needed: steel toecap shoes, hearing protection, hardhat eye protection, and/or hair protection. Employee would need to abide by all safety guidelines including OSHA regulations, lock-out/tag-out, etc. Work schedule can be affected by production, downtime and many other variables. Candidates should be extremely flexible with non-customary schedules and weekend work. The noise level in the work environment is usually negligible but may at times be moderate. Travel is solely business-driven; flexibility is required and all candidates should be prepared to travel on a monthly basis as part of this job. Travel may vary 10%-40% based on assigned projects.

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

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