Senior Audio-Visual Technician

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the department The Audio-Visual (AV) Services team delivers seamless technology support for executive meetings, events, and conference spaces. The team partners closely with Information Technology (IT) and Facilities to maintain high-performance conferencing environments. Professionals here operate in a fast-paced, service-driven setting, supporting critical business interactions and high-visibility events. Joining this team offers exposure to executive stakeholders and advanced enterprise collaboration technologies. How you will add value You will provide onsite AV and video conferencing support for meetings. You will act as an escalation point for complex AV issues. You will troubleshoot audio, video, and control system problems. You will coordinate and support live meetings and events. You will manage Microsoft Teams Rooms and Zoom Rooms systems. You will perform maintenance and system health checks. You will partner with IT and Facilities on room technology standards. You will support large-scale and hybrid events end-to-end. You will recommend improvements to tools and processes. What will help you be successful in this role 5+ years of AV and conferencing support experience. Experience supporting executives and critical business meetings. Advanced troubleshooting in live event environments. Experience operating at a senior support level. Proficiency with AV control systems (e.g., Logitech, QSC, Crestron). Experience supporting enterprise conference room environments. Strong communication and customer service skills. Ability to manage stakeholders in high-pressure situations. Work Schedule & Location Onsite in New York City. Ability to work early mornings and evenings as needed for special events. Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary — designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $120,000 - $130,000, depending on location and level of relevant experience, plus discretionary bonus. Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Three weeks paid time off the first year Medical, dental and vision insurance 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits Employee Stock Investment Program Tuition Assistance Program Purchase of company funds with no sales charge Onsite fitness center and recreation center Onsite cafeteria Only applicable at certain locations Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to View email address on click.appcast.io. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response. #J-18808-Ljbffr 3M HEALTHCARE