Store Manager

Store Manager

The Store Manager is the senior on-site leader responsible for the overall financial performance, operations, employee development, customer service, safety, security, and execution of an assigned Three Bears Alaska store. This position leads the Assistant Store Manager, Department PICs, and other assigned leaders while establishing storewide priorities, developing talent, monitoring performance, and ensuring accountability across all departments. The Store Manager translates Company direction into store-level action and serves as the primary point of escalation for significant operational, employee, customer, safety, security, and facility matters.

Required Skills/Abilities:

• Oversee overall store performance, including sales, labor, controllable expenses, inventory, shrink, customer experience, operational execution, safety, security, and facility standards.
• Lead, coach, develop, and hold accountable the Assistant Store Manager, Department PICs, and other direct reports.
• Establish storewide priorities and coordinate execution across departments while maintaining Department PIC accountability for day-to-day results.
• Evaluate store conditions through regular store walks, performance information, and direct observation; identify gaps, assign accountability, and verify completion.
• Manage store staffing and leadership needs in partnership with Human Resources, including selection, onboarding, performance management, succession planning, and personnel actions within delegated authority.
• Review and approve department schedules and labor deployment to support customer demand, operational requirements, staffing coverage, and established labor expectations.
• Monitor inventory accuracy, ordering effectiveness, merchandising, product availability, receiving practices, shrink controls, pricing and signage execution, and department standards through responsible leaders.
• Monitor cash-handling, front-end, loss-prevention, and security practices and address exceptions according to Company procedures.
• Maintain a safe working and shopping environment by enforcing Company safety requirements, ensuring hazards are addressed, and escalating facility, equipment, security, or compliance concerns as appropriate.
• Ensure required training and certifications are completed and maintained by store leadership and employees based on assigned responsibilities.
• Obtain and maintain a valid TAPS card throughout employment.
• Obtain and maintain required forklift certification and safely operate forklifts when required by the work assignment and location.
• Obtain and maintain required propane certification and perform propane filling and related customer service according to Company safety procedures.
• Obtain and maintain alcohol training/certification and a food worker/food-handler credential when required for assigned responsibilities or location.
• Communicate store performance, risks, staffing needs, operational barriers, and significant issues to the District Director and appropriate Corporate partners.
• Maintain working knowledge of store systems, equipment, and operating processes sufficient to evaluate execution, support the team, and respond to business needs.
• Provide direct operational support when necessary to protect customer service, safety, product integrity, or continuity of operations.
• Participate in Company meetings, training, inventories, resets, projects, openings, and other business initiatives as assigned.
• Assist with other store functions as assigned, consistent with position responsibilities and qualifications.

Experience/Education:

• High school diploma or GED required.
• Demonstrated retail management experience with responsibility for people, operations, and business results.
• Demonstrated ability to lead multiple departments or functional areas and manage through subordinate leaders.
• Ability to use computers, email, spreadsheets, point-of-sale or retail systems, and other Company technology required for the role.
• Five or more years of progressively responsible retail experience preferred.
• A combination of post-secondary education and other related experience may be considered in place of retail experience.
• Grocery, general merchandise, convenience-store, or other high-volume retail management experience preferred.
• Experience managing financial performance, labor, inventory, shrink, merchandising, safety, and employee performance preferred.
• Strong leadership, accountability, communication, business judgment, problem-solving, and decision-making skills.
• Ability to manage multiple operational priorities while maintaining attention to safety, customer service, and execution.
• Ability to maintain confidentiality and handle employee and business information appropriately.

Company Description

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Colonial Life Elective Benefits
• 401(k)
• Paid time off
• Holiday Pay

Pay Range:

$80,000–$110,000 annually (DOE)

• Full-time
• Flexibility is a must.
• Weekends required.
• Holidays required.
• Schedule may include early mornings, evenings, nights, and additional hours based on business and staffing needs.
• May be required to respond to urgent operational, safety, security, staffing, or facility issues.

Office Location and Travel:

• LOCATION: In person
• Reliably commute or planning to relocate before starting work (Required)

Working Environment

Work is performed primarily in a retail store environment with concrete and/or tile flooring and regular interaction with customers, employees, vendors, equipment, and moving merchandise. The position may require working in receiving areas, stockrooms, coolers, freezers, exterior areas, and other store environments as operational needs require. Must be able to frequently stand and walk throughout the store, occasionally sit for administrative work and meetings, and occasionally bend, stoop, squat, kneel, climb approved steps or ladders, and reach at, below, and above shoulder level. Duties require frequent use of hands for grasping, handling documents and merchandise, operating computers and handheld devices, and performing repetitive hand motions. Must be able to occasionally lift and carry up to 50 pounds, using team assistance or appropriate material-handling equipment for heavier or awkward items. Employees may be exposed to cold temperatures, outdoor weather, cleaning chemicals, noise, moving equipment, and other conditions typical of grocery and general-merchandise retail operations. Must be able to safely mount, dismount, and operate a forklift and other Company-authorized material-handling equipment when required by the work assignment.

Equal Employment Opportunity & Reasonable Accommodation

Three Bears Alaska, Inc. is an Equal Opportunity Employer. Qualified applicants and employees will receive consideration without regard to protected status under applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.