Media Operations Manager (Digital Advertising)

Join Our Team

When joining Leap Group, you're joining a team that is passionate, innovative, and connected. Some words we've heard our teammates use to describe our culture are welcoming, collaborative, flexible, and dog-friendly (warning: your interview may be accompanied by a wagging tail)

We give our team the ability to make an impact with clients, while expanding their experience and depth of knowledge in the process. We like to show our appreciation for everything our teammates do by offering supportive and inclusive benefits that allow them to thrive. This includes things like:

• Remote work
• Autonomy and flexibility
• Unlimited PTO and Summer Fridays
• Paid maternity and paternity leave
• Company-paid access to coaching and therapy
• 401k plan with match and 1:1 access to investment advisor
• Health, dental, vision, and ancillary benefits
• Professional development opportunities

Diverse and Inclusive Marketing Comes from Diverse and Inclusive Teams

We recognize our teammates are our greatest assets in helping our clients market less and matter more. Diverse backgrounds, opinions and perspectives on our team allow us to expand our own perspectives and, in the process, create solutions that are innovative, creative, and strategic.

We're constantly working to transform our agencies and industry into spaces that are more diverse, equitable, and inclusive, and we welcome the addition of YOUR unique voice and perspective. Don't forget to ask us about our focus on diversity, equity, and inclusion during your interview.

Accommodation Requests

Leap Group complies with the ADA and ADAAA. If you need reasonable accommodation to apply, interview, or do the job, please include your accommodate request in the corresponding application question.

Where is This Role?

While we service clients nationally and internationally, Leap Group has a footprint in the Midwest, with offices in:

• Louisville, KY
• Cincinnati, OH
• Indianapolis, IN
• Chicago, IL

This role is open to fully remote candidates located and authorized to work in the U.S. However, priority will always be given to those located in our geographic footprint. This is because we've found the ability to seamlessly collaborate in-person when needed is very valuable to the nature of our work.

Who is the Media Operations Manager?

This role balances hands-on media operations work with end-to-end media management and planning for campaigns across display, social, programmatic, search, video, and OOH. You'll help keep our campaigns running smoothly - coordinating trafficking, pacing, QA, vendor communication, and reconciliation - while managing timelines, budgets, and deliverables across a diverse portfolio.

If you're highly organized, detail-driven, and eager to work closely with media, creative, analytics, and finance teams to make great work happen, this might be the perfect opportunity for you.

In this role, you'll be expected to:

• Manage planning, resourcing, budgets, and delivery for media-focused projects from kickoff to completion.
• Coordinate trafficking, campaign setup, pacing, and post-launch checks in collaboration with internal teams and external vendors.
• Partner with media planners, buyers, and strategists to align campaign timelines, budgets, and assets to client expectations and capacity.
• Ensure timely delivery of assets that meet technical specs, resolving discrepancies or issues as they arise.
• Maintain project documentation, including scopes, timelines, budgets, and asset specifications.
• Facilitate cross-functional communication and collaboration, including weekly status updates and campaign trackers.
• Support media reconciliation, billing, and vendor invoice processes.
• Identify opportunities to improve workflows, documentation, and operational efficiency.

What do You Need?

At a minimum, candidates must have the following education and experience:

• 4+ years in media management and/or media operations within an agency or marketing environment.
• Familiarity with ad trafficking tools and project management platforms (preferably Adobe Workfront).
• Understanding of media ecosystems, including display, social, programmatic, video, and OOH.
• Understanding of performance marketing, inclusive of search.
• Experience managing budgets, timelines, and cross-functional communication.
• Bachelor's degree in Marketing, Communications, Advertising, or related field (or equivalent experience).

Additionally, you are:

• Highly organized, proactive, and able to manage competing priorities.
• Open, willing, and eager to collaborate in a team environment, skilled at managing teams and creating win-win solutions when challenges arise.
• Highly skilled in verbal and written communication, with the ability to influence without direct authority.
• A problem-solver who stays calm under pressure and adapts to changing needs.
• Detail-oriented, with strong quality assurance instincts.
• Skilled at balancing strategic thinking with tactical execution.