Call Center Sales Agent

Call Center Sales Agent

Call Center Sales Agents deliver signature service to delight homeowners. As an Agent, you will make outbound calls, along with taking inbound calls to/from homeowners who have expressed interest in replacing their windows or doors. Agents provide a world-class experience for customers.

Job Details

Renewal by Andersen is the largest, most respected and most effective window company in the United States and we are looking to add new value to our wonderful team in the form of brilliant and innovative minds!

Job Description:

The responsibility of the Call Center Agent is to contact potential prospects concerning our products via the telephone in a professional and ethical manner. The presentation that is provided will be followed and every attempt will be made to determine the prospect's need for our product, build interest through benefits of our products and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product.

Main Duties & Responsibilities

• Contact potential customers concerning products via telephone.
• Generate and build interest by communicating the benefits of our products.
• Schedule in-home, no obligation consultations and quotes.

Skills/Knowledge:

• Must be available to work nights and weekends. Schedule is 9am-5pm and 11am 7:30pm Monday thru Friday and Saturdays from 9:00 a.m. 1:00 p.m.
• Very good communication skills of listening and speaking
• Initiative; ability to work independently.
• Strong sales skills
• Memorize all pertinent scripts and rebuttals
• Memorize the 10 Requirements of an Appointment

Minimum Education and Experience:

High School Diploma or GED

At least 1 year of sales or call center experience preferred

Renewal by Andersen is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $14.00 plus weekly bonuses

Renewal by Andersen