Field Supervisor

Field Supervisor, Community Service at Hartford Community Court

LOCATION: Hartford, CT

SALARY: $22.50 per hour

Join a mission-driven team working to advance equity, inclusion, systemic change, and criminal justice reform. We support our employees with comprehensive benefits, generous paid time off, and a workplace centered on well-being. Eligibility for the benefits below varies by work schedule.

• Health coverage: Medical, dental, and vision insurance for employees who work at least 25 hours per week; eligibility begins after 60 days of employment.
• Retirement: Eligibility to participate in the 401(k) plan after 60 days of employment.
• Employer-paid protection: Basic life, accidental death and dismemberment (AD&D), short-term disability, and long-term disability coverage for employees who work at least 25 hours per week.
• Voluntary benefits: Critical illness, identity theft protection, pet insurance, prepaid legal services, personal accident insurance, supplemental short-term disability, and whole life insurance.
• Paid time off: Generous vacation, personal, and sick leave.
• Paid holidays: 13 paid holidays each year.
• Employee support: Access to an Employee Assistance Program.
• Workplace culture: A supportive environment focused on employee health, wellness, and meaningful work.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system.

POSITION REQUIREMENTS:

Associate's degree and two years' experience working in community-based projects with emphasis on Human Services or related field; or four years' experience working with community-based projects with emphasis on Human Services or related field. Prior supervisory experience preferred. Some case management experience is desirable. Ability to work with diverse populations, while demonstrating cultural competency and community awareness. Strong work ethic with the ability to work independently. Well-organized, detail-oriented, and able to handle a fast-paced work environment. Strong interpersonal skills, written and verbal communications, teambuilding skills and the ability to delegate responsibility and manage conflict in a positive manner. Must be ready and willing to work in an arrangement of different weather conditions and locations.

Valid CT driver's license, clean driving record and reliable transportation required. Bilingual (English/Spanish) desired. Candidates with lived experience are encouraged to apply.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
• Help to develop and maintain community service projects.
• Implement public relations/awareness activities at community service sites.
• Coordinate and develop team interaction at community service projects.
• Assess equipment needs and vehicle readiness based on work sites.
• Verify and document completion of participant community service hours.
• Ensure control of emergency situations; and make proper notifications in a timely manner.
• Transport participants to and from project sites and maintain accountability for their location/whereabouts at all times, have knowledge of and implement all agency/program policies and procedures.
• Maintain accurate records (mileage logs, break logs, equipment forms, vehicle forms, donation forms, referral forms), etc.
• Role model pro-social behavior and maintain standards of professional conduct when interacting with supervisors, staff, court personnel, citizens, participants, etc.
• Supervise and work with participants at project sites and ensure their safety and well-being while they are engaged in performing community service activities by following all safety procedures.
• Make appropriate decisions related to the needs of participants; and ensure appropriate and timely referrals are completed.
• Teach participants skills needed to properly perform project activities.
• Use effective Motivational Interviewing skills to discuss participant issues while at project sites.
• Maintain a clean and safe work environment.
• Maintain agency vehicles by driving properly and obeying all traffic rules and regulations. Ensure vehicles are available for inspections, and any maintenance issues are reported to management in a timely fashion.
• Convey a positive, professional image by actions, communication and appearance.
• Must be able to stand, walk, bend, twist, kneel, reach to demonstrate job requirements.
• Must be able to establish clear limits that allow for safe and appropriate connections with participants.
• Regular and reliable attendance is essential.
• Performs other duties as required.

Other Key Skills:

• Well-organized, detail-oriented, and able to handle a fast-paced work environment.
• Strong written and verbal communication skills.
• Strong teambuilding skills.
• Able to delegate responsibility and manage/mitigate conflict in a positive manner.
• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and completing deadlines.
• Demonstrate strong leadership skills.
• Ability to organize and prioritize work.
• Establish and maintain effective work relationships with coworkers and other personnel.

An Equal Opportunity Employer Committed to Affirmative Action