Field Application Engineer

Field Applications Engineer

Field Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping customers with understanding and applying our hardware and software systems. This support is provided in a variety of ways, including product demonstration, formal and custom training classes, telephone and on-site support, programming and measurement services. This important consultative role requires professional conduct and customer orientation at all times.

Location/Region: This position is located in Bloomfield, CT. Hybrid position with a bility and willingness to travel in the USA and internationally (35-50%).

Here's what you'll do:

• Provide technical consultation to sales teams and the Industrial Metrology (IM) dealer network on advanced applications and systems
• Ensure accurate technical information flows to the field sales force
• Focus on advanced applications and the introduction of new ZEISS technologies into the North American market
• Deliver technical training programs to sales personnel and dealer partners
• Plan and perform high-quality customer demonstrations, both in-house and on-site
• Provide after-sales technical support to help customers successfully use ZEISS systems
• Conduct customer training to supplement the Applications Engineering team
• Support all Carl Zeiss Industrial Metrology systems and respond to software/applications questions
• Assist with software and system testing for product development, including filing performance reports
• Offer applications expertise for project-related activities, including preparing quotes, analyzing inspection requirements, and estimating Gage R&R results
• Implement quoted application items on-site
• Support all IT-related topics, including Windows OS, networking, and database management
• Apply knowledge of Statistical Process Control (SPC) and Geometric Dimensioning & Tolerancing (GD&T)

Do you qualify?

• Bachelor's degree in Engineering, Computer Science, or Physics (or equivalent experience)
• Ability to read and interpret engineering drawings
• Strong understanding of 3D mathematics and computer programming in modern scientific languages
• Excellent verbal communication skills; comfortable presenting to small or large groups
• Self-motivated and able to work independently
• Requires a valid Driver's License.

Working Environment:

• Ability to write clear, concise technical reports
• Capable of teaching and training during product demos or customer sessions, clearly showing how ZEISS solutions solve customer problems
• Strong problem-solving skills; able to work from problem statement to solution independently
• Quick learner who can independently research and find solutions to customer measurement challenges

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

Your ZEISS Recruiting Team:

Holly Greenwood-Mosher