Commercial Lines Customer Service Representative (CSR)

Commercial Lines CSR

We are a friendly, customer-focused insurance agency specializing in personal lines coverage, commercial lines coverage, as well as farm and crop coverage. We take pride in creating a welcoming environment for our clients and providing exceptional service. We are seeking an experienced Commercial Lines CSR to join our team and help manage accounts with accuracy, professionalism, and care.

What You'll Be Doing:

• Servicing commercial insurance accounts
• Processing endorsements, certificates of insurance, and policy changes
• Working with clients, carriers, and producers
• Assisting with quotes, applications, and renewals
• Keeping client files accurate and up to date
• Helping clients with questions and problem-solving when needed

What We're Looking For:

• Prior commercial lines insurance experience
• Currently have an Illinois property & casualty license
• Strong communication and organization skills
• Good attention to detail
• Comfortable using computers and agency systems
• Reliable, professional, and team-oriented

If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.

Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.

The demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.