Legal Operations Manager

Legal Operations Manager

We are the creators of a new fintech era! Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey. We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA. The future of Web3 starts with you — join us!

Requirements

- 5+ years of professional experience in legal operations, business operations, project management, or process transformation, preferably within a fast-paced international company.

- Proven experience leading operational initiatives across multiple teams or departments, with the ability to build scalable processes, governance frameworks, and execution models from scratch.

- Strong management and stakeholder coordination experience, including organizing cross-functional teams, aligning priorities, setting ownership, and ensuring delivery across complex legal, product, compliance, and business workflows.

- Advanced expertise in designing, configuring, and implementing operational systems, including Jira, Confluence, Notion, Asana, CLM, CRM, document management, workflow automation, and reporting tools.

- Solid understanding of legal department operations, including contract lifecycle management, regulatory tracking, internal legal request management, knowledge management, and post-execution control processes.

- Strong analytical skills with the ability to build dashboards, define operational KPIs, monitor SLAs, analyze workload distribution, and provide data-driven recommendations to leadership.

- Experience driving process automation and operational efficiency initiatives, including identifying bottlenecks, reducing manual work, and turning fragmented workflows into structured and measurable systems.

- Upper-intermediate English or higher, with the ability to confidently manage written, verbal, and legal-business communication with internal and external stakeholders.

- High level of ownership, strategic thinking, and self-organization, with the ability to operate independently, manage ambiguity, and solve complex operational challenges with a structured and business-oriented approach.

Responsibilities

- Design, implement, and maintain end-to-end operational workflows and task boards (Jira, Confluence) to help multiple legal teams stay aligned and focused.

- Map and harmonize cross-functional dependencies between teams and deps, establishing clear internal SLAs to help everyone collaborate smoothly.

- Evaluate, implement, and configure legal tech automation tools, specifically internal task trackers.

- Support multi-jurisdictional legal and regulatory research tasks, helping track execution and ensuring that country-specific setups are easily accessible across the company.

- Build, organize, and maintain a centralized internal legal knowledge base to ensure seamless onboarding and eliminate information silos.

- Help monitor team capacity and workload distribution, providing data-driven insights to leadership to ensure balanced task routing and optimal resource allocation.

- Review existing operational flows to identify opportunities for automation, transforming repetitive tasks into scalable and predictable pipelines.

- Establish post-execution tracking mechanisms to monitor the practical lifecycle of legal deliverables, ensuring that approved legal structures, signed contracts, and regulatory conditions are accurately implemented by product and business teams.

- Develop and automate departmental reporting, building interactive dashboards and tracking key metrics (task execution speeds, workload distribution, and SLA compliance) to provide leadership with data-driven operational insights.

Work Conditions

Immerse yourself in crypto & web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the fintech of the future: Develop your skills in digital finance and shape the global market. Take your professionalism to the next level: Gain unique experience and be part of global transformations. Drive innovations: Influence the industry and contribute to groundbreaking solutions. Join a strong team: Collaborate with top experts worldwide and grow alongside the best. Work-life balance & well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 24 calendar days of paid leave. Additional days off for national holidays.