Security Guard at The City Forum Indoor Amusement Park

Unarmed Security Guard

The City Forum is seeking a responsible, observant Unarmed Security Guard to help protect our guests, employees, and property. This role maintains a visible security presence, monitors the facility, responds appropriately to concerns, and helps create a safe, welcoming environment for families. The ideal candidate is calm under pressure, professional with guests, confident when enforcing rules, and able to recognize and report suspicious behavior.

What You'll Do

• Patrol the premises regularly to maintain order and establish a visible presence
• Monitor entrances and authorize access by guests, employees, vendors, and vehicles
• Monitor surveillance cameras and identify suspicious activity or safety concerns
• Respond to alarms and assess situations promptly
• Help secure doors, windows, and exits at the end of operations
• Address trespassing, disturbances, and other incidents according to company policy, training, and applicable law
• Contact management, emergency services, or law enforcement when appropriate
• Assist guests and employees who need help
• Complete clear, accurate reports on daily activity and significant incidents
• Help maintain a safe, professional, and family-friendly environment

What We're Looking For

• At least 18 years old
• High school diploma or equivalent
• At least one year of security experience
• Valid Tennessee security license or guard card (Required)
• Tennessee Dallas's Law certification (Required)
• Valid driver's license (Required)
• First Aid/BLS and self-defense training
• Knowledge of applicable security and public-safety guidelines
• Strong observation, communication, customer-service, and report-writing skills
• Comfortable working with families and guests
• Familiarity with surveillance systems and related technology
• Able to remain calm, professional, and alert during stressful situations

Schedule

• Part-time, approximately 20–25 hours per week
• Nights, weekends, and some holidays required
• Closed Easter, Thanksgiving, and Christmas
• In-person position

Pay $16–$18 per hour, based on experience and qualifications.

Benefits

• Paid training
• Dental and vision insurance
• Employee Assistance Program
• Employee referral program
• Employee discounts
• Opportunities for growth

Appearance Standards

Because this is a guest-facing role, employees must maintain a clean, professional appearance. Unnatural hair colors such as pink, blue, or bright or unusual reds are not permitted. Facial piercings are not permitted except for one nostril piercing; other facial piercings must be removed or replaced with a clear retainer while working. Gauged ears must be filled and may not exceed 19mm. Face and neck tattoos may not be visible while working. Requests for religious, medical, disability-related, or other legally protected accommodations will be reviewed individually.

About Project 2231

Project 2231 is a family-owned hospitality and entertainment company operating Miss Lucille's Marketplace, Miss Lucille's Café, The City Forum, ACME Athletics, and Varsity Pins. Ready to help protect a place where families come to have fun? Apply today and join the Project 2231 team. Project 2231 is committed to providing a safe and inclusive workplace. We welcome applicants from all backgrounds and comply with applicable federal and state employment laws.