Operations Staffing Manager, Rock Hill, SC

Job Description

Job Description

With operations in France and the United States, Gojob is a pioneer of AI-powered recruitment.

Our mission: develop cutting-edge innovation to make the job market more fluid and accessible, and to support each individual with dignity.

At Gojob, "We staff instantly, at scale and with care".

A member of the French Tech 120 (FT120) cohort since 2021, twice recognized by the prestigious Financial Times rankings, voted No. 1 in the “Growth Champions” ranking in Europe and certified as a B Corp in 2023, Gojob continues its rapid growth in the job market.

Our project is based on 3 pillars:

Innovation: Our 100% tech ecosystem, our data infrastructures and our AI "Aglaé" - the Gojob Artificial Intelligence - are revolutionizing recruitment processes and reinventing the way we support individuals. Sourcing, matching, pre-qualification, management, onboarding, follow-up, training... at Gojob, technology is everywhere.

Efficiency: We commit to our customers on concrete and transparent operational results: 95%+ service rate and an average staffing time of 24 minutes. For our "Gojobbers", we offer unique support (financial services, online training, 24/7 support, etc...) that is tailored to their career path.

Impact: Certified as a B-Corp and a Social and Solidarity Economy (SSE) Enterprise, our mission is embedded in our bylaws, and we manage our activities with indicators directly linked to our impact on the job market.

Some key figures:

- 80,000 recruitments carried out for Fortune 500 companies and medium-sized enterprises

- 40% revenue growth in 2024

- $25+ M invested in Research & Development

- 2,000,000 job applications processed by AI every year

- 20,000 conversations managed by AI every week

- 2,000,000,000 matching scores calculated by AI every week

We are seeking a dynamic On-Site Operations Staffing Manager to join our team in the Rock Hill, SC area. In this role, you will be the primary liaison between our agency, our client, and the Gojobber staff we place. Your focus will be on cultivating positive relationships, ensuring smooth operations, and driving employee satisfaction and productivity.

Primary Responsibilities:

Client Relationship Management:

Build and maintain strategic partnerships, exceeding client expectations through proactive leadership.

Anticipate staffing needs, proposing flexible solutions aligned with client requirements.

Streamline recruitment processes by conducting thorough job analyzes and creating precise position descriptions.

Bridge communication gaps between clients and staff, fostering on-site collaboration.

Drive process improvements by analyzing data and implementing effective solutions.

Present data-driven business reviews to internal and external stakeholders.

Implement and measure employee engagement programs, focusing on NPS and retention.

Maintain client alignment through regular meetings to ensure seamless collaboration.

Temporary Staff Management:

Oversee daily operations and safety compliance.

Conduct new hire orientations and address employee concerns.

Track attendance and manage onboarding processes.

Support career development initiatives for temporary staff.

Ensure policy adherence and workplace regulation enforcement.

Logistics and Administration:

Manage payroll and invoicing for temporary staff.

Maintain accurate records and generate client reports.

Handle administrative tasks and facilitate communication between Gojob and clients.

Monitor costs and implement cost-saving measures where possible.

Recruitment and Hiring:

Screen, interview, and onboard candidates.

Develop talent pools for future client needs.

Balance routine tasks with strategic initiatives.

Monitor KPIs and ensure goal achievement.

Maintain compliance with company policies and systems.

Enhance company image through community events and partnerships.

Experience:

Minimum 5 years in workforce management, preferably in manufacturing or logistics.

Strong communication, negotiation, and interpersonal skills.

Proven ability to work autonomously with attention to detail and urgency.

Proficient in time management and prioritization.

Why work at Gojob :

At Gojob, we have a simple, but impactful mission:  Our goal is to offer a job with a competitive salary, great social benefits and real capacity to progress, to every person who wants to work.  

We would love to hear from you if you are keen to join a company partnering with Fortune 500 customers to solve their hiring issues, a company launching in the United States and developing rapidly!  Base salaries will be determined by the candidate's experience level and overall skill set. Remuneration & benefits package includes a base salary + quarterly commissions + medical/dental Insurance + 401K…

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Gojob welcomes people of all abilities and wants to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.