Patient Care Coordinator

Job Description

Job Description

Since 1969, MACT Health Board’s mission has been to improve the health status of the American Indian and Alaskan Native population. Our goal is to continue to provide high‑quality care to our patients throughout a variety of services, including Medical, Behavioral Health, Chiropractic, Dental, Optometry, Massage Therapy, Women’s Health, and more.

Why MACT Health Care Inc?

Are you searching for a career that offers more than just a paycheck? A career where your professional skills directly empower the health and well‑being of our local communities? At MACT Health Board, that’s not just an idea—it’s our daily mission and we invite you to explore our Career Opportunities. You won’t be just another employee; you’ll be a valued member of a team committed to making a difference, and we know that taking care of our community starts with taking care of our own.

We reward our employees with competitive compensation, benefit options, and provide training and advancement opportunities to help you succeed in your future! Our careers offer a unique balance of philanthropic opportunities, cultural preservation, and individual value! When you join MACT, you’ll enjoy:

• Medical, Dental, Vision, and life insurance benefits at no cost to the employee
• 403(b) retirement plan, PTO including vacation, sick time, paid holidays, and more
• Balanced working hours; Monday–Friday, 8–5pm
• Student Loan Repayment Program
• Direct Student Loan Contributions through BenefitED
• Continuing Education credits and licensure reimbursement
• Competitive pay of $25.56 to $30.10 hourly

Who you are:

We are seeking a detail‑oriented Patient Care Coordinator for a Full‑Time position working in a clinical setting. As a member of the healthcare team, the Patient Care Coordinator provides comprehensive patient care management support and plays a key role in the team‑based care model.

The Patient Care Coordinator will:

• Pre‑flow the daily appointment schedule to identify immunizations, annual physicals, well‑child visits, and due or past‑due medical issues.
• Review patient visit summaries and charts to identify due or past‑due healthcare items.
• Collaborate with care team members to identify care needs and maintain tracking databases for CBI, QIM, HWFL, IHA, SHA, WCV, DRS, and overdue health maintenance.
• Retrieve and track medical forms (ACT, SHA) and forward them to Medical Records.
• Update Healthy Weight for Life, Medication Reconciliation, and Asthma Action Plan information into the Care Team Huddle Report.
• Prepare required reports, exam results, physician notes, and related documents prior to patient visits.
• Facilitate and log labs, X‑rays, consults, referrals, and related reports.
• Conduct quarterly audits for ABN and Medicare Medical Necessity.
• Identify and add health coaching opportunities to the Care Team Huddle Report.
• Manage patient recall lists and schedule patients accordingly; review needs for IZ, CHDP, IHA, DRS, and specialty clinics.
• Develop collaborative working relationships with departments to ensure cohesive communication and direction.
• Provide patient education and pre‑ and post‑care instructions based on provider orders and care plans.
• Perform other related duties as assigned.

What you need:

• High school diploma or equivalent
• Minimum of 3 years’ experience in a clinical setting
• Medical Assistant preferred
• Knowledge and experience with medical and dental terminology
• Current BLS/ALS certificate
• Must pass Occupational Health Screening
• Must possess a valid form of identification per I‑9 requirements (E‑Verified)
• Clean DMV driving record and MACT auto insurance driving eligibility
• Proficient in problem resolution, detailed analysis, and accuracy
• Ability to work independently and submit weekly progress reports
• Ability to prioritize tasks and complete assignments in a timely manner
• Ability to work as part of a professional team

The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature .

AMERICAN INDIAN PREFERENCE:

Preference in filling of a vacancy will be given to qualified American Indian applicants in accordance with the Preference Act (Title 25, U.S. Code, Sections 472 & 473) and Public Law 93-638, provided the applicant has submitted appropriate verification of Indian preference for employment. Other than the aforementioned requirement, the MACT Health Board, Inc. is an Equal Opportunity Employer.

NOTICE OF DRUG-FREE WORKPLACE ACT REQUIREMENT:

MACT Health Board, Inc. is required to implement the Drug-Free Workplace Act of 1988, 45 CFR Part 79, Subpart F. As such it is unlawful for employees to manufacture, distribute, dispense, possess, or use a controlled substance on the job site. Employees who are reasonably suspected of violating this act may be subject to drug testing as a condition of employment. Employer required fitness examinations shall include drug testing as evidence of employee and employer compliance with the Drug-Free Workplace Act.