Shipping Manager

Shipping ManagerThe Shipping Manager owns end-to-end shipping and fulfillment execution across The Pharmacy Hub's Davie and Miami Gardens sites, running a 24/7 operation that ships temperature-sensitive, regulated pharmaceutical products to patients on tight, often same-day, delivery windows.This is a builder's role, not a caretaker role. The person in this seat is expected to build and level up the shipping team — hiring, training, setting standards, and raising the performance bar of the staff already in place — while simultaneously replacing informal habits with documented SOPs, defined KPIs, and shift-over-shift accountability. Success means the operation runs to a standard, at every site, on every shift, whether or not the manager is on the floor.The role carries real regulatory weight. Shipments are subject to FDA, DEA, DOT, and HIPAA requirements, move under validated cold chain conditions, and frequently involve inventory with short expiration dating that must be managed on a FEFO basis. The Shipping Manager owns carrier strategy and day-to-day carrier performance across FedEx, UPS, and our courier and regional partners, and is accountable for on-time delivery and cost per shipment.This is a hands-on floor role, not a desk role. When volume spikes, a shift is short-staffed, or a cutoff is at risk, the Shipping Manager is expected to get on the forklift, work a pack station, or stage and load alongside the team until the work is done. Candidates who see that as beneath the title are not a fit for this seat.This position reports directly to the Executive Head of Operations and directly manages shipping supervisors, shippers, packers, and runners across both locations. Team structure is expected to evolve as the shipping organization scales.