Manager, Laboratory Services

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CORE JOB FUNCTIONS

1. Manages laboratory teams responsible for performing tasks and procedures in accordance with organizational protocols. Communicates and disseminates general information, policy updates, and procedure changes to personnel.

2. Ensures that tasks are performed according to safety and compliance standards, including accurate verification of individuals' identification when required.

3. Ensures proper equipment is in place for operational procedures. Monitors equipment performance, diagnoses issues or malfunctions, and either makes repairs or initiates service requests.

4. Plans, prioritizes, and directs work activities to ensure smooth and efficient operations.

5. Investigates and resolves problems concerning patient testing and procedures.

6. Assists with interviewing and selecting new staff. Participates in the formal progressive disciplinary process. Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.

7. Participates in the design and implementation of new procedures and instrumentation.

8. Monitors quality control and assurance, proficiency testing, and implements corrective actions.

9. Coordinates and participates in continuing education activities and events.

10. Monitors employee compliance with approved regulatory and departmental guidelines.

11. Assists in developing the strategic goals and objectives for the section.

12. Develops, implements, and evaluates training programs.

13. Assists with the development of competency assessment tools.

14. Participates in the review, revision, and implementation of standard operating procedures.

15. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field

Certification and Licensing:

Refer to department description for applicable certification requirements

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

· Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.

· Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.

· Financial Oversight: Knowledge of financial operations and management.

· Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.

· Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

· Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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