Maintenance Manager

Job Description

Job Description

Job Title: Maintenance Manager  

Reports to: Regional Maintenance Manager  

Location: Belterra 

COMPANY OVERVIEW    

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with approximately 90 mixed-use and multifamily communities across 21 major US cities. Over 42,000 people and more than 18,000 pets call Venterra "home"! We are committed to improving the lives of our residents by delivering an industry-leading customer experience. Through the exceptional commitment and dedication of our approximately 900 team members, we’ve enjoyed tremendous growth and financial success over our 23-year history.  

We’re thrilled to be recognized as a leading workplace with numerous prestigious awards year after year! In 2024 alone, Great Place to Work’s annual employee survey led to various workplace recognitions including being named one of the 2024 FORTUNE© Best Medium Workplaces, ranking #1 in our size category on the 2024 Best Workplaces in Real Estate list, and being celebrated as one of People Magazine's 2024 PEOPLE® Companies that Care. Anonymous Venterra Glassdoor reviews have also resulted in our becoming a five-time Glassdoor Best Places to Work winner.   

Explore our communities at  VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”  

THE OPPORTUNITY 

The Maintenance Manager oversees property maintenance, ensuring efficient repairs, safety, and quality standards. This role troubleshoots issues, leads preventative maintenance, and mentors the team. Additionally, they collaborate with property leadership to improve operations and enhance the resident experience. 

KEY JOB RESPONSIBILITIES   

• Oversee property maintenance, including service ticket completions, inspections, repairs, preventative maintenance, unit turns, and upkeep of apartments and common areas.  

• Lead maintenance team recruiting, mentoring, and employee performance/compensation review processes as required.

• Foster a high-performance culture by setting clear expectations, mentoring, providing feedback, and driving accountability within the maintenance team.  

• Ensure compliance with OSHA, EPA, ADA, Fair Housing, and other safety regulations while identifying and addressing hazards.  

• Monitor budgets, control inventory, and coordinate with vendors and contractors for repairs and capital projects.  

• Provide emergency and on-call maintenance support as needed.  

• Support the team with other duties as needed to maintain resident satisfaction and property standards.  

CANDIDATE PROFILE       

• Extensive experience in multifamily maintenance or related field.  

• Leadership experience and ability to train and mentor staff.  

• HVAC certification required; CPO certification preferred.  

• Strong troubleshooting skills for HVAC, plumbing, electrical, and appliances.  

• Knowledge of OSHA regulations and safety protocols.  

• Strong organizational and time-management skills.  

• Ability to work flexible schedules, including participation in an on-call rotation.  

• Lifting/carrying (supplies, equipment, etc.):  

Over 75 lbs. Rare need  

25 – 75 lbs. Occasional need  

1 – 25 lbs. Constant need  

BENEFITS            

• Competitive Base Salary and performance bonus.  

• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.  

• Educational Assistance / Reimbursement to support your drive to learn.  

• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.  

• Access to thousands of employee discounts with BenefitHub.  

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.