Program Support Assistant

Program Support AssistantMajor Duties:Responsible for collecting, compiling and/or tracking statistical information in support of program operations and to access status or outcomes in relation to established performance measures, goals, and objectives.Receives and processes documents and reports in accordance with established procedures; uses software applications to draw information from a wide variety of sources in order to prepare reports; and assists in the planning, review, and reporting of data/statistical results of program studies.Establishes protocols for incoming data, organizes and maintains patient data and retrieves a variety of computerized data. Tracks and trends issues related to program effectiveness and role implementation.Responsible for helping to assure that all staff members are aware of current Decision Support System (DSS) codes for HT and names of clinics utilized by program.Utilizes statistical data to compile a monthly workload report(s) for all program staff.Assists Care Coordinator in keeping HT Clinical Program Director apprised of patient census and any changes/problems that might be encountered.Participates in performance improvement activities related to the program quality improvement process and offers performance improvement advice to program staff.Responsible for providing data/reports related to the administrative, clinical, and technical aspects of the HT to the VISN 6 Network Office and HT Program.Work Schedule: Monday - Friday, 7:30am - 4:00pm.Telework: This position may be authorized for telework. Ad-hocVirtual: This is not a virtual position.Position Description/PD#: Program Support Assistant/ PD061530Relocation/Recruitment Incentives: Not Authorized