Desktop Support Engineer
Yochana
Roles & responsibilities:
• Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications.
• Troubleshooting Unified communication tools such as Teams, Zoom video call related issues.
• Should be familiar with collaboration tools, meeting room equipment and meeting room checks.
• Must have exposure to Windows 10 and 11 migration, user profiles management, data backups.
• Troubleshooting Windows Profile, printers, shared drives related issues.
• Troubleshooting network connectivity issues.
• Deploying standard image on desktops and laptops using Endpoint manager/Intune.
• To provide 1st line technical support; answering support queries via phone and email.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Familiarity with IT Infrastructure tools such as Azure AD, Endpoint manager/In tune, M365 etc would be preferred.
Technical Proficiencies:
• To take ownership of user problems and be pro-active when dealing with user issues.
• To log all calls on the call logging system. Ensure incidents, tasks and problems on ticketing system (SNOW) are logged and addressed within defined SLAs.
• Respond to inquiries from clients and help them resolve any hardware or software problems.
• To escalate more complex calls to the relevant IT Support member.
• To notify relevant staff to arrange for external technical support where problems cannot be resolved in house.
• Pre-build PCs. Good Experience in deskside support
• Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications.
• Troubleshooting Unified communication tools such as Teams, Zoom video call related issues.
• Should be familiar with collaboration tools, meeting room equipment and meeting room checks.
• Must have exposure to Windows 10 and 11 migration, user profiles management, data backups.
• Troubleshooting Windows Profile, printers, shared drives related issues.
• Troubleshooting network connectivity issues.
• Deploying standard image on desktops and laptops using Endpoint manager/Intune.
• To provide 1st line technical support; answering support queries via phone and email.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Familiarity with IT Infrastructure tools such as Azure AD, Endpoint manager/In tune, M365 etc would be preferred.
Technical Proficiencies:
• To take ownership of user problems and be pro-active when dealing with user issues.
• To log all calls on the call logging system. Ensure incidents, tasks and problems on ticketing system (SNOW) are logged and addressed within defined SLAs.
• Respond to inquiries from clients and help them resolve any hardware or software problems.
• To escalate more complex calls to the relevant IT Support member.
• To notify relevant staff to arrange for external technical support where problems cannot be resolved in house.
• Pre-build PCs. Good Experience in deskside support
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Desktop Support Engineer in Commerce City, CO vacancy
- ...and Responsibilities: • Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications... ...Endpoint manager/Intune. • To provide 1st line technical support; answering support queries via phone and email. • To maintain...Suggested
Yochana
Denver, CO5 days ago $56k - $62k
...assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. Summary The Desktop Support Engineer is responsible for providing day-to-day technical assistance, hardware provisioning, and system maintenance for Cardinal...SuggestedWork at officeLocal areaCardinal Group
Denver, CO3 days ago$71.25k - $82.5k
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working...SuggestedWork experience placementRemote work- ...SISL Global is seeking a capable second-level technical support specialist to diagnose and resolve escalated issues for desktop, laptop, and peripheral devices. The role covers installing and maintaining operating systems, software, and updates, plus performing root cause...SuggestedRemote work
SISL Global
Denver, CO4 days ago $71.25k - $82.5k
A leading real estate organization based in Denver is seeking a motivated Desktop Engineer II. The role focuses on supporting and maintaining critical systems for staff, requiring expertise in troubleshooting, user management, and IT security practices. Ideal candidates...SuggestedRemote job- ...The Desktop Support Technician performs maintenance and support of the IT Infrastructure needs: PC workstations, switches, printers, copiers, and VoIP system. Analyzes requirements, resolves problems, installs hardware and software solutions and answers calls/emails from...Work at officeRemote workRelocation packageNight shift
OmniTRAX
Denver, CO5 days ago - OverviewNelson Mullins, an AmLaw 100 Law Firm, is seeking a Desktop Engineer to support the IT team. In this role, you’ll be responsible for executing and maintaining best practices for desktop, laptop and VDI management including but not limited to software packaging,...Remote work
- ...objective of assisting multiple teams throughout OIT’s Deskside Support teams throughout the Denver Metro area. The “SWAT” team assists... ...desk‑facing devices (including but not limited to laptops, desktops, phones, and printers) using OIT standard methods. Also, the installation...Contract workFor contractorsWork at officeMonday to FridayShift work1 day per week
$35k - $49k
...States Base Pay $35,000.00 - $49,000.00 / Year Job Category IT Support Employee Type Full-Time Non-Exempt Required Degree High school... ...Key Responsibilities End User Support Provide Level 1 deskside / desktop support for hardware, software, operating system, and...Full timeWork at officeLocal areaRemote work- ...company is a mixture of a computer hardware technician and a desktop support technician. A Computer Technician will install, assemble, build... ...to train to become an advanced level computer systems engineer. Qualified candidates will: Possess a current CompTIA A+ Certification...Flexible hours
6AM City
Denver, CO2 days ago $95.4k - $163.9k
...critical part in ensuring the platform’s reliability, performance, and security, while also providing essential basic engineering and operational support.The ServiceNow Administrator Senior manages core ITSM applications, troubleshoots platform issues, and helps automate...Full timeWork experience placementInternshipLocal area$105.1k - $231.1k
...contribute to the success of mission-critical applications. This role offers the chance to work with cutting-edge technologies and support both corporate and customer environments.Responsibilities:Resolve IT hardware and software infrastructure issues (servers, network,...Contract workWork experience placementFlexible hours- ...Job Description Job Description Provide daily technical support to Faculty, Staff and Students in K-12 campus environment. Typical desktop support calls along with providing assistance with Google Classroom tools, Chromebooks, Windows and Mac based Lab and student...
Alerio Technology Group
Denver, CO11 days ago $78k - $156k
...remote positionQualified candidates preferred to live in the Houston or Denver area. The territory covers West Region with occasional support to East and CentralEasy access to major metropolitan airportTraveling up to 75 %Must have a Valid Driver’s License.What You’ll Work...For contractorsLive inRemote workShift work$88.4k - $154.7k
In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth...$30.08 - $35.17 per hour
...Laboratory Support Technician Location: Denver, CO 80225 Schedule: Full-time, Monday-Friday Salary: $30.08–$35.17 per hour KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve...Hourly payFull timeWork at officeLocal areaMonday to FridayKMRG, LLC
Denver, CO1 day ago$88.8k - $148k
...strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy,... ...the Functional Transformation team, you will be responsible for…Supporting transformation initiatives from assessment through implementation...Local area$119k - $198.9k
...Functional Transformation Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities including service, customer success and professional...Local areaVisa sponsorship$82.7k - $173.9k
...understanding. Looking for candidates with some variety of the skills listed below.Responsibilities:Workstation and Server support:Local Linux Desktop supportSupport local and remote “Cloud-in-a-box” infrastructure (Nutanix)Comfortable with hardware deployments and...Contract workWork experience placementLocal areaRemote workFlexible hours$100k
...Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery... ...management in regulated enterprise environments. ~ Systems engineering support for large-scale infrastructure deployments (on‑prem,...Contract workRemote workMAXIMUS
Denver, CO2 days ago- ...Create automation scripts to deploy and configure assets Support testing & demonstration Provide support for troubleshooting... ...Education / Certifications: BS degree or higher in Engineering or a related technical field is required plus 8 or more years...Flexible hours
DCCA
Denver, CO4 days ago - ...improving Red River's hybrid infrastructure environment. This role supports core business systems and technology platforms including... ...complex technical issues. This position works closely with other engineers, security personnel, service desk staff, and business...Work experience placementRemote work
Red River
Denver, CO1 day ago - ...T4, Band 7 Job-Specific Essential Duties and Responsibilities: - Provide senior-level administration and operational support for ServiceNow ITSM and ITOM modules, ensuring platform stability, availability, and performance across the enterprise. - Manage...Minimum wageContract workTemporary workWork experience placementRemote work
MAXIMUS
Denver, CO2 days ago $60k - $93.9k
...The Junior System Administrator supports the daily operation and maintenance of enterprise IT systems to ensure availability, performance... ...Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field; or equivalent relevant experience...Contract workWork at officeRemote workASM Research, An Accenture Federal Services Company
Denver, CO1 day ago- ...or client/server environments including the implementation and support of resource planning, sales automation, marketing, financial... ...Administration working with customers in technical operations or engineering Demonstrate excellent written and verbal skills and ability...Contract workWork experience placementH1bVisa sponsorship
Staffing LLC
Denver, CO3 days ago - ...The candidate will perform day-to-day management and application support of our Infrastructure Services environment, with an emphasis on... ...Hyper-V and associated systems Works closely with the other engineers on new technologies and translation of these technologies to...Ongoing contractContract workShift work
Software Technology Inc
Denver, CO3 days ago - ...and colleagues, both verbally and in writing. Customer service orientation: Strong focus on providing courteous and efficient support to internal and external users. Problem-solving and analytical skills: Ability to identify and troubleshoot network issues efficiently...Local area
Ruri Software Technologies LLC
Denver, CO1 day ago $57.78k - $85k
...St, Denver, Colorado, 80202-5117, United States of America The Technical Analyst role is responsible for providing comprehensive support in reporting, tracking and coordination across team initiatives and partnerships. This role requires a strong attention to detail and...Minimum wageDaVita
Denver, CO3 days ago$40 - $50 per hour
...Global is looking for a System Administrator to work Remotely in Colorado. The System Administrator position involves providing server support including installation, configuration, and maintenance, implementing and deploying new systems and applications, managing and...Contract workRemote workShift workNight shiftDay shiftAfternoon shiftInsight Global
Denver, CO4 days ago$54.4k - $87.52k
...The Systems Administrator, Junior supports day‑to‑day operation of enterprise systems through basic server administration tasks and user support, while also helping design and deliver training that drives effective adoption of systems and processes. These positions combine...Contract workWork at officeASM Research, An Accenture Federal Services Company
Denver, CO1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Engineer. Be the first to apply!
Related searches
- remote support Commerce City, CO
- maintenance support Commerce City, CO
- confidential administrative support Commerce City, CO
- app support Commerce City, CO
- online support Commerce City, CO
- support operator Commerce City, CO
- community support Commerce City, CO
- computer support Commerce City, CO
- store support Commerce City, CO
- administrative support Commerce City, CO