Certified Medical Assistant

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center , every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Certified / Registered Medical Assistant (CMA/RMA)

Jane Pauley Community Health Center | Clinical Support Services

At Jane Pauley Community Health Center , we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana.

We are seeking a Certified or Registered Medical Assistant (CMA/RMA) to join our care team; an ideal opportunity for a clinical professional who thrives in a fast-paced, team-based environment and is passionate about delivering high-quality, patient-centered care.

Why This Role Stands Out

• Direct patient impact in a mission-driven, community-based setting
• Work alongside providers in a team-based, integrated care model
• Exposure to a variety of patient populations and clinical conditions
• Opportunity to build skills across clinical, administrative, and care coordination functions
• Supportive environment focused on growth, learning, and collaboration

Position Overview

The Certified or Registered Medical Assistant (CMA/RMA) plays a critical role in supporting both patients and providers; ensuring care is delivered efficiently, accurately, and with compassion.

This position serves as a key member of the care team, responsible for clinical support, patient flow, and coordination of care; contributing to improved patient outcomes and overall clinic operations.

What You’ll Do

Clinical Support & Patient Care

• Prepare and stock exam rooms to ensure readiness for patient care
• Room patients, obtain vital signs, and assess needs to support provider decision-making
• Assist providers with procedures and direct patient care
• Administer injections, perform EKGs, and support treatment interventions
• Perform point-of-care testing and specimen preparation in compliance with CLIA standards

Care Coordination & Patient Communication

• Triage patient phone calls and respond to clinical inquiries
• Review test results, medications, and coordinate pharmacy communication
• Facilitate referrals and support continuity of care
• Communicate effectively with patients, families, and care teams to support outcomes

Documentation & Compliance

• Complete accurate and timely documentation within the Electronic Health Record (EHR)
• Maintain compliance with clinical and regulatory standards including OSHA, CLIA, ADA, and VFC requirements
• Ensure proper handling of patient information and adherence to organizational protocols

What You Bring

Required

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
• Graduate of an accredited ABHES or CAAHEP Medical Assistant program
• High school diploma or equivalent
• American Heart Association BLS certification
• Strong knowledge of clinical procedures and patient care practices
• Computer proficiency with accurate data entry skills

Preferred

• Experience in an ambulatory or outpatient care setting
• Familiarity with VFC, CHIRP, and VOMS systems
• Experience supporting diverse patient populations in a fast-paced environment

Join Us

If you are a detail-oriented clinical professional who is passionate about patient care and thrives in a collaborative environment, we encourage you to apply and be part of a team making a difference every day.

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Jane Pauley Community Health Center, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.