AI Engineer

AI Engineer at Tenpo

In Tenpo we are building the future of finance in Chile!

Today we are more than 500 professionals united by a historic milestone: we are the first Neobank in the country. We have evolved to create a 100% digital, solid, and inclusive financial ecosystem designed to break down the barriers of traditional banking and be accessible to all people.

We have moved from just being an app to becoming Chile's most innovative banking proposal. Here we are driven by a passion for excellence and a clear purpose to transform the industry with cutting-edge technology and a vision for the future.

At Tenpo we are leaders, we are brave in the face of challenges and, above all, we are human: we truly connect with the needs of people and our country.

The future has arrived and it has a banking license. Let's go all out. With strength. With vision.

With N for Neobank.

#TenpoWithNforNeobank

About the Role

As an AI Engineer at Tenpo, you design, optimize, and deploy generative artificial intelligence architectures—from transformers and attention models to multimodal systems—that combine technical depth with real business impact. The seniority in this role is not measured by tenure but by evidence of impact: your progression depends on your growing ability to autonomously manage projects, capture and communicate the business value you generate, and multiply that knowledge across the team.

Responsibilities of the Role

1. Architecture and Optimization of GenAI Systems

Design and optimize deep learning and transformer architectures for specific high-impact tasks, optimizing transformer models for inference and scale in critical production environments.

2. Fine-Tuning and Scalable GenAI Services

Lead fine-tuning initiatives at scale using proprietary domain data, build scalable GenAI services with caching, batching, and a focus on cost-efficiency, and integrate multimodal systems in high-impact productive use cases.

3. Evaluation Standards and AI Security

Define and build evaluation frameworks for prompts and output quality for the entire team, apply human-in-the-loop evaluation methodology in critical projects, and audit and improve the security and alignment of the team's system outputs.

4. Capture and Executive Communication of Value

Quantify and communicate the strategic impact (revenue, efficiency, risk mitigated) of your solutions at an executive level, translating technical work into metrics that business and leadership can use to decide.

5. Strategic Portfolio and Roadmap Management with Business

Self-manage a portfolio of high-impact GenAI projects prioritized by business value, collaborating with product teams to define the GenAI initiatives roadmap.

6. Multiplication of Team Technical Knowledge

Multiply the team's technical knowledge through formal mentorship, code reviews, and documentation of best practices, raising the overall technical standard.

What Do You Need to Apply?

Professional degree in Computer Engineering, Computer Science, Statistics, Mathematics, Physics, or a related field with a strong quantitative and computational component. Postgraduate or doctoral studies in Machine Learning, Deep Learning, or Computer Science will be valued.

Experience: Between 4 and 6+ years in generative AI, Machine Learning Engineering, or applied AI, with at least 3 GenAI projects taken to production with measurable impact.

Tools and expertise:

• Deep learning and transformers (GPT, BERT, LLaMA or equivalents).
• Fine-tuning and adaptation of models with LoRA/PEFT.
• APIs and LLMs frameworks: OpenAI, Anthropic, LangChain, LlamaIndex, and HuggingFace.
• Multimodal AI (text, vision, and audio) in productive use cases.
• Inference optimization (caching, batching, quantization, distillation) with GPU/TPU support.
• Human-in-the-loop methodology and Responsible AI.

Desirable: Knowledge of NIST AI RMF, ISO/IEC 42001, or EU AI Act; experience with RLHF; GenAI models applied to finance (scoring, fraud detection, financial NLP); architecture on Vertex AI or SageMaker.

If you want your work to make a difference in the financial lives of thousands of people in Chile, this is your place.

Benefits of Working at Tenpo

Annual budget for self-managed training.

Remote work.

Free birthday day off.

Half-day birthday off for children/parents.

Short Fridays (we all finish at 2 PM every Friday).

Work from anywhere (work from wherever you want! Just remember to have a good internet connection).

And many more!

At Tenpo we value diversity and promote an inclusive and safe environment for all people, regardless of disability, culture, religion, ethnicity, gender, or LGBTQ+ identity.

Join us and be part of the change!