5472 Assistant Store Manager PT

• Act as Manager on duty for any employee scheduling issues customer complaints etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs goal setting (for sales and tasks) and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code etc.)
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Participate in LIDS Training Programs adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates direct compliance of established company policies procedures and guidelines including (but not limited to) safekeeping of company inventory funds and property.
• Other duties as assigned.

• Lead execute and assist Lids selling strategy to achieve key performance indicators (KPIs) sales targets and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment including customer escalations urgent requests and resolve to make it right for customers.
• Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
• Adhere to current visual guidelines that include proper merchandising signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.

• Execute operations-focused company-level directives promotions and initiatives (e.g. from Lids HQ).
• Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
• Maintain store technology and equipment MPOS Lids Custom etc. by conducting daily audits verifying continued functionality facilitating updates and maintenance as instructed or ordering repair as needed.
• Maintain store facilities supplies and services by executing service requests assessing maintenance or repair needs placing repair work orders or replenishing store supplies.
• Effectively manage cash including accurate opening and closing of the till using counterfeit protection practices and consistent bank drops.
• Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
• Open and close the store as required following the procedures per the Operations P&P Manual.

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving transferring completing price change and conducting product counts.
• Strategically organize the backroom to maximize efficiency including arranging product/supplies to optimize space and productivity.
• Execute optimal layout and visual merchandising (VM) or product presentation strategy including managing window activations hardware flips mannequin flips and seasonal or weekly merchandise changes.
• Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery restock destock or minor VM changes.)
• Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative innovative and team-oriented work environment.
• Early Wage Access options to provide added financial flexibility.

• Ability to occasionally lift up to 50 pounds.
• Ability to occasionally climb a ladder and work with hands overhead.
• Ability to constantly stand on shift.
• Ability to frequently walk on shift.
• Ability to frequently hear and communicate verbally with customers employees and other personnel.
• Ability to frequently visually observe the store and read written or digital information.
• Ability to frequently operate a computer and mobile Point-of-Sale system as well as maneuver relative software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations please contact .

• Store Manager

Required Experience:

Manager