Control Management - Firmwide Control Programs - Associate

Job Description

Join our dynamic team where you'll play a pivotal role in providing governance and oversight of key control programs. This exciting opportunity within the Firmwide (FW) Control Management team allows you to work across a complex global organization, delivering firmwide initiatives to ensure a strong control environment and alignment with our regulatory obligations. This position offers high visibility across Control Management, with close collaboration with Technology, Risk Management, Compliance, and Legal being essential for success.

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. As an Associate in the firmwide Control Management team, reporting to the team lead, you will have the opportunity to manage risks, create impact, and contribute to the several key control programs managed by our team. These programs include New Product Assessment (“NPA”), Environmental, Social & Governance (ESG) controls, and Government Claims Program. You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, you’ll work with cross-disciplinary teams to build creative and innovative solutions, and you’ll have the opportunity to grow your career, and master new skills for the future.

Job Responsibilities:

• Provides a consistent framework to effectively assess and understand the risks associated with launching innovative new and modified products and services through the Firmwide New Product Assessment (“NPA”) Program.
• Maintains overall responsibility for the ESG Activities Standard and the ESG Control Management Framework via the Firmwide ESG Controls Hub, prescribing minimum and consistent controls across lines of business and functions to manage operational risks associated with ESG activities.
• Establishes a consistent framework for identifying, managing, and validating Government Claims Processes through the Firmwide Government Claims Program.
• Supporting team leads with setting and executing the global program strategy; and refining existing processes to ensure they remain best-in-class by soliciting and incorporating stakeholder feedback, as appropriate.
• Assisting with ensuring compliance with all regulatory requirements. 
• Supporting the team lead by becoming a Subject Matter Expert on the related controls; this will include supporting focused interactions with JPM’s senior leadership, all lines of business, functions, auditors, and regulators.
• Supporting the team lead with managing the firmwide policies and procedures governing these programs and ensuring compliance with all JPM documentation standards.
• Assisting with reporting needs and partnering with application development teams to ensure that reports and applications meet customer needs.
• Navigating a diverse organization with competing priorities and influencing staff at all levels of the organization.

Required Qualifications, Capabilities and Skills:

• 3 years of banking and project management experience.
• Bachelor’s degree or equivalent experience required.
• High level of professionalism, detail oriented, strong organizational and multi-tasking skills.
• Leadership and Influencing skills - Takes ownership and is accountable for area of responsibility.
• Strong communication skills - both verbal and written; ability to communicate effectively at all levels of the organization.
• Strong presentation skills – both verbal and written; ability to drive presentations (preparation / presentation).
• Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills.
• Work independently as well as part of a team; Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Proactive approach to problem solving, owning the issues and having the determination to follow tasks/issues through and ability to develop structure and solve problems in a pragmatic and balanced way; solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.
• Excellent MS Office skills (Excel, PowerPoint, Word, Visio) and SharePoint.

Preferred Qualifications, Capabilities and Skills:

• 2+ years of financial service experience in controls, audit, risk management, or compliance preferred.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.