Enrollment Specialist
Hill Country Mental Health and Developmental Disabilities Centers
The Enrollment Specialist is responsible for enrolling individualsinto Texas Resilience and Recovery (TRR) services. The enrollment processincludes completing a demographic and financial assessment, enteringself-administered screenings that are required by Texas Administrative Code,completing the initial intake interview. The enrollment specialist will alsoprovide an initial routine case management service to ensure connection withappropriate resources as quickly as possible. The Enrollment Specialist willcoordinate regularly with the Enrollment Coordinator and the Enrollment TeamLead in an effort to serve as many individuals requesting enrollment aspossible on a given day. This position will be required to be trained andcertified in crisis intervention. Office hours are M-F 8:00 am - 5:00 pm, andextended hours one day a week; however, the position must have flexible hoursto accommodate individuals who cannot meet between 8:00 am and 5:00 pm whichmay include a weekend rotation. The position requires the ability to workautonomously with little supervision. Youwill get to: Completedemographic and financial assessments. Complete entry ofself-reported screenings such as the PHQ-9 Complete theadministration of additional required screenings. Coordinate withthe enrollment coordinator and enrollment team lead. Provide RoutineCase Management Services Achieves anaverage score of 85, with no one score below 75 on all documentation. Collaborativelydevelop the initial Person-Centered Recovery Plans (PCRPs) Schedule forupcoming appointments including the psychiatric evaluation where necessary. Assign newenrollees to an attending practitioner. Must providecollaborative documentation at least 95% of the time or no later than 24 hoursafter delivery of service. Connect those whoare not eligible for TRR services to other appropriate resources including butnot limited to Substance Use Services. Responsible forprovision of crisis intervention services as needed. Must be crisiscertified within 120 days of employment. You'lldefinitely need: Bachelor's degree from an accredited college or university in social, behavioral, or human services with the ability to be credentialed as a Qualified Mental Health Professional (QMHP-CS) Maintain valid Texas state Driver's License and auto insurance. Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment Preferred: 3-5 years of experience working in a mental healthsetting providing Mental Health services in an outpatient setting. We'll also want you to: Guardsclient confidentiality by being knowledgeable of and adhering to HIPAA regulations. Adhereto all Hill Country MHDD policies and procedures. MaintainsCANS/ANSA certification. Travelas required for service delivery and professional development. Work remotely Performs other duties as assigned by Manager/Director. Job description may be changed to reflect job updates and requirements. Performance metrics may change to reflect operational needs of the organization. We're excited to provide: PPO health insurance plan with option to adddependents. PPO dental plans and vision insurance options forhealthy teeth and eyes. Employer paid life insurance. 401(a) plan, employer matches your contributionsdollar for dollar up to 8% of your salary. You are 100% vested after 3 years ofservice. 457/403(b) plan, employees are immediately eligibleto contribute pre-tax earnings for to the plan for retirement. Generous paid time off for fun and vacations and paid sick time for when you're under the weather. Authentic and caring environment where folks care about each other and want to do good in the world. #J-18808-Ljbffr
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