lululemon P&C Senior Business Analyst

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this role

The Senior Business Analyst plays a critical role in optimizing People & Culture processes by translating complex business needs into clear, actionable requirements. This role leads stakeholder engagement activities, including workshops and interviews, to gather and prioritize requirements, and develops key project artifacts such as business requirements documents and process maps. With deep subject matter expertise in People & Culture (P&C) functions and a strong understanding of the HRIS landscape, the Senior Business Analyst evaluates where global solutions can be leveraged, enhanced, or adapted to improve efficiency, scalability, and consistency across the organization.

They work closely with global P&C Centers of Excellence (CoEs) and enablement teams to align on scope and validate & prioritize enhancement requests. In addition, they support testing efforts by partnering with enablement teams (e.g., Technology) and end users and contribute to effective change management. This role is essential in ensuring People & Culture processes are scalable, efficient and drive experience across the organization.

core responsibilities

Requirements Gathering & Process Design

• Conduct detailed business analysis to define requirements for validated & prioritized enhancement requests. This includes leading workshops, conducting stakeholder interviews, and ensuring all requirements are fully documented, prioritized, and approved.
• Identify and document business processes, creating process maps that illustrate the relationship between the operating model and technology platforms.
• Develop and leverage key project artifacts such as Business Requirements Documents (BRDs), process maps, and regional playbooks to facilitate requirements sessions and inform solution design.
• Assess configuration options provided by enablement teams (e.g., Technology) to meet business needs and collaborate to support solution design and configuration.

Cross-Functional Collaboration & P&C Domain Expertise

• Leverage deep subject matter expertise in People & Culture (P&C) functions and a robust understanding of the HRIS landscape to determine how existing processes and platforms can be leveraged to support future state requirements.
• Lead collaboration with global P&C Centers of Excellence (CoEs) and enablement teams to align on scope and sequencing recommendations.
• Identify potential upstream & downstream risks and impacts of optimizing processes and supporting systems

Testing & Change Support

• In partnership with systems analysts, develop test scenarios, review test cases to ensure alignment with business requirements, and support User Acceptance Testing (UAT) by clarifying requirements and troubleshooting issues.
• Collaborate with project managers and internal teams to support the creation of training materials and communication plans for end-users.

Requirements

• 5+ years of business analyst experience
• 3+ years demonstrated work experience in core human resources functions
• Experience in developing business requirements and mapping business processes in mapping software such as Visio or Lucidchart for large and complex processes
• Strong understanding of the HRIS landscape & service platforms (Workday, Avature, Dayforce, Docebo, ServiceNow)
• Experience working with both agile and waterfall delivery methodologies
• Strong facilitation & stakeholder management skills
• Proven written and verbal communication skills
• Advanced analytical and problem-solving skills

Must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness, and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.

additional notes

Authorization to work in USA is required for this role.

Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from  $112,000-$147,000 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and , subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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