Clinical Assistant

General Summary: A non-exempt position responsible for providing quality, efficient care to patients in a clinic setting. Obtains authorization for hospitalization, tests and procedures from insurance companies and returns patient phone calls.

Position: Full-Time

Hours: M-F, 8a-5p

• Assesses the patient obtaining pertinent information and history prior to each physician visit.
• Ensures work area is organized, restocked, and cleaned daily to ensure cleanliness of workplace and preparation for next workday.
• Ensures availability and maintenance of instruments, supplies, and equipment.
• Performs all therapeutic modalities of nursing care (within employees’ scope of practice) as ordered by the physician.
• Effectively communicates with physicians, clinical director, clinical coordinator(s), team leader(s), clinical staff, and patients.
• Collaborates with the physician and other staff to ensure smooth and efficient workflow.
• Maintains proper documentation and records for patient charts.
• Schedules surgery or other tests to be performed; obtains authorization for such tests and/or hospitalization from insurance companies or case managers in a timely manner.
• Assist with patient phone calls- answers, returns, and documents prior to end of workday.
• May input orders and history & physical on physician’s behalf for surgical procedures if within employees’ scope of practice.
• Responsible for customer service duties in the absence of customer service representative.
• Responsible for DME supplies and reporting issues to DME/ Inventory Manager in the absence of radiologic technologist.
• Basic casting and splinting knowledge to assist provider in the absence of radiologic technologist.
• Assists with supervising physician’s messages in the absence of physicians’/ providers’ clinical staff.

Education: Licensed Practical Nurse preferred, but Medical Assistant with experience considered.

Experience: One year of job-related course work or previous experience in a clinical setting preferred.