Banquet Server

Job Overview

At The Asbury Hotel, the Banquet Server works in one of Asbury Park's most spirited dining environments, where great food meets a laid-back, welcoming energy. Under general supervision, provides prompt and courteous food service to customers. This role calls for genuine hospitality, quick instincts, and a natural ability to make every guest feel like a regular.

Responsibilities

Read BEO and know how to complete a set-up.

Set tables in assigned area correctly and uniformly.

Keep station neat and clean while servicing guest per established policies and procedures.

Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.

Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment.

Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.

Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.

Complete assigned sidework.

Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards at all times.

Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.

Travel requirements - local travel for outside catering functions only.

OTHER RESPONSIBILITIES

All other duties as assigned, requested or deemed necessary by management.

SUPERVISORY DUTIES

None

BEHAVIORAL FOCUS

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At The Asbury Hotel, we embrace:

• Social Hub Identity - Vibrant gathering place for locals and visitors
• Cultural Fusion - Victorian history + rock-and-roll heritage + modern future
• Entertainment-Driven Experience - Live music, rooftop, events
• Casual, Playful Lifestyle Hospitality - Laid-back atmosphere with personality, warmth, and a sense of fun
• Innovative, Disruptive Culture - Bold thinking, unconventional choices, redefining what a hotel can be
• Personal Growth & Fulfillment Focus - Work that inspires, challenges, and means something beyond a job title
• Community-Engaged, Passion-Led Service - Team members who care deeply about the guest, the craft, and each other

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of The Asbury Hotel and align with Sage Hospitality's commitment to genuine, meaningful connection.

Qualifications

Education/Formal Training

• High school education or equivalent.

Qualifications

• Previous experience in similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, glass racks, etc using both hands at 20 -40 lbs.
• Must be able to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
• Mobility: Maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must have moderate comprehension and literacy to read use records and all special requests.
• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

• Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

Benefits

• Eligible to participate in the Company's 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much, more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $6.05 - USD $6.05 /Hr.