Air Export Operations

Now Hiring: Export Operations

Location: Elk Grove Village, IL (On-site)


Join a Global Leader in Logistics and Supply Chain Innovation


LOGISTEED America, Inc. is a premier provider of logistics and supply chain solutions, delivering intelligent transportation, warehousing, freight forwarding, and customs services across the U.S. and globally. With offices in major cities including Chicago, Los Angeles, New York, Dallas, Miami, and Seattle, we combine cutting-edge technology with a people-first approach to


The Export Specialist reports to the LOGISTEED-America, Inc. Branch Manager. The successful candidate in this position will possess key skills and experience which include knowledge of international ocean and air export transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment, while positively contributing to the success of the team. This role will primarily support export operations including but not limited to:

• Must be able to communicate and interact with Internal Stakeholders, Management and Customers in a productive and professional manner
• Maintain accuracy in data entry, management, reporting and system information.
• Read and comprehend SOP's, work instructions, email and documents

• Demonstrate competency in computer software and daily use of technology.
• Working collaboratively with internal and external stakeholders.
• Exercise discretion and independent judgment in investigating and resolving issues.
• Follow established procedures and meet or exceed safety, quality and productivity standards

Qualities

• Ethical with sound business judgement
• Possesses a passion to help team members
• Possesses a strong focus on the human capital and its impact to the success of the organization
• Tenacious
• Visionary
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required:


The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Performing tasks safely
• Ensuring area housekeeping requirements are met
• Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meeting established procedures and productivity, safety and quality standards
• Meets attendance & punctuality standards
• Communicate both orally and in writing in a clear and concise manner
• Counts or verifies freight for accuracy and/or damage and infestation
• May perform labeling, sorting, wrapping, packing and repacking for shipments as needed
• Cross training to all functions in Export Operations
• Investigating and planning the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and security
• Negotiating and/or assisting in the negotiation of contracts, transportation and handling costs
• Obtaining, checking and/or preparing all transportation documentation to meet Customs and insurance requirements, packing specifications, and compliance with local and international regulations
• Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
• Arranging ocean and/or air transport for urgent and high-value freight and managing the risk door to door
• Arranging courier and specialist hand-carry services
• Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
• Maintaining communication and control through all phases of the journey, including the production of management reports and statistics
• Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
• Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
• Additional duties as assigned

COMMUNICATIONS

• Communicate both orally and in writing in a clear and concise manner

SAFETY

• Performing tasks safely
• Ensuring area housekeeping requirements are met
• Abiding by all Federal. State, Local safety regulations and OSHA rules and LOGISTEED-America, Inc. safety practices
• Work safely and efficiently in a fast-paced environment
• Maintain a safe, secure, clean and orderly office

TRAINING

• Assisted in onboarding, training, and mentoring new associates on export operations.
• Participate in application of LUS policies and procedures including but not limited Attendance and Punctuality policy, progressive corrective action, and other.

COLLABORATION

• Perform other duties as assigned by Manager or Supervisor
• Meet established procedures and productivity, safety and quality standards
• Must be able to read, write and count
• Ability to work independently and in support of the team
• Ability to review work area and determine requirements.
• Ability to perform other duties as assigned by Manager or Supervisor
• Contributes to team effort by accomplishing related results as needed.
• Ability to travel if needed for business necessity
• Should be available on a rotating basis for holiday, night and weekend shifts to meet required customer/business needs.
• Work independently as well as professionally with all support team members, customers and service providers

Non -Essential Functions

• Perform other duties as assigned

Competencies

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Organized / ability to prioritize
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking with conflicting priorities

Supervisory Responsibility

• Not applicable

Educational and Experience

Requirements and Preferences:

• High school diploma / GED
• Experience in the international export industry
• Preferred Air/Ocean Export experience
• Effective, clear, and concise communication skills
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Proven competencies in Microsoft Office products
• Ability to understand any and all safety requirements and regulations (OSHA)
• Ability to pass all TSA background requirements
• Understand and comply with EMCP (Export Management & Compliance Program)
• Ability to work flexible hours according to business needs

Additional Eligibility Qualifications:

• Ability to read, analyze and interpret documents
• Ability to respond effectively, professionally and in a timely manner to inquiries or complaints

Work Authorization/Security Clearance (if applicable):

• Must be legally authorized to work in the United States

Other Duties:


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is required to talk and hear, to stand and walk for short periods of time, and to frequently bend, stoop, and kneel. The employee is frequently required to walk; reach with hands and lift with arms, shoulders and legs. The employee is required to sit for prolonged periods of time; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50+ pounds.


Work Environment:


An 80 percentage of work time is spent in an office setting where the environment is climate controlled with the other 20 percent of work time is spent in the warehouse where the environment is not climate controlled.


LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.


PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.



Apply Today


If you're organized, dependable, and ready to launch your career in global logistics, we want to hear from you. Apply now and become part of a team that's helping move the world forward.


LOGISTEED America, Inc. is an Equal Opportunity Employer (EOE/M/F/D/V) committed to a diverse and inclusive workplace.


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Pay Range: $25.00-$30.00 /per hour DOQ (This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.)