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Houseperson

Holiday Inn Harrisburg East

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Responsibilities: • Assure a clean environment in the guest rooms, corridors, lobby, and other work areas • Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs • Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests Qualifications: • Possesses a strong work ethic with exemplary organizational, time management, and communication skills • Must have a strong focus on putting the guest first with exceptional customer service experience • High school diploma, GED, or equivalent • At least 1 year of experience as a houseperson or housekeeper preferred • Strong knowledge of cleaning techniques and products

Vacancy posted 4 days ago
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