Test Center Administrator (PT)

About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. Job Title: Test Center Administrator Reports To: Test Center Manager Department: Test Center Location: Longmont, CO Test Center Address: 700 Ken Pratt Bvld. Suite 120 Longmont, CO 80501 Job Overview The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast‑paced environments that support people who are taking life‑changing exams. The position requires TCAs to verify candidate identification, monitor exams, and maintain strict policies and guidelines to uphold the highest standards for exam integrity worldwide. Benefits for Part‑Time Employees 12 paid holidays off annually based on work schedule and start date No selling or quotas Office‑setting environment No inventory, stocking, floor moves or overnight shifts Paid training Sick time prorated based on start date 401(k) Employee Assistance Program Vision coverage FSA Benefits for Full‑Time Employees Legal benefits Vacation Available Schedule Part‑time – hours will vary Site may be open Monday through Saturday 7 am to 6 pm; Saturday availability required; occasional evening hours; possible Sunday hours Ideal candidate demonstrates teamwork with availability to work a variety of shifts any day – Monday through Saturday – between the hours of 7 am and 10 pm; must be open to flexible scheduling This is strictly a part‑time position (20 hours per week) with an expectation to work more hours if needed Schedules available 2 weeks in advance Responsibilities Maintain and apply expert knowledge of test center policies, practices, and procedures Greet examinees and verify identification Perform required security checks, including the use of wands Continuously monitor candidates as they complete exams Report and/or resolve candidate issues with urgency Maintain secure environment and materials in the test center at all times Ensure every candidate receives a fair and comfortable testing experience Report any occurrences outside company guidelines Be flexible with scheduling based on Prometric days of operations Represent Prometric's vision, mission, and values Safeguard the test center from misconduct If applicable, digitally scan and record candidate fingerprint identification Qualifications Education: High school diploma or equivalent required; college experience a plus. Experience: Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.). Must be 18 years of age to qualify. Skills: Ability to communicate professionally and effectively with candidates and coworkers Ability to write detailed and accurate reports and correspondence Ability to multi‑task and handle small tools, pack equipment for shipping or unpack for installation Familiar with Microsoft Windows‑based computer programs and applications (including but not limited to MS Office, Outlook, Explorer‑web browsing) Physical Job Requirements: Must be able to bend, stoop, and lift up to 40 pounds Ability to remain in a stationary position for extended periods while administering exams Ability to physically move through the test room every 8–10 minutes and escort candidates to and from the testing room Visual requirements include the ability to adjust or focus computer screens and view the testing room through camera monitors while proctoring the exam Ability to maintain computers in the lab and office setting, including maneuvering in tight spaces while maintaining safety protocols Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law. #J-18808-Ljbffr