Teller I

Overview Enterprise Bank & Trust focuses on entrepreneurship and community impact. With offices across multiple states, we offer annual paid volunteer time off and charitable-matching opportunities. We are committed to professional growth, a collaborative culture, and supporting the communities we serve. Together, there’s no stopping you! Job Title Teller I Summary Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities. Responsibilities Process debit and credit transactions accurately in compliance with established policies and procedures, while maintaining an acceptable balance record. Respond to clients\' needs and inquiries in a courteous and friendly manner. Perform minor account maintenance tasks as trained and assigned per branch needs, including address changes, debit card maintenance, and check ordering. Refer customers to an internal team of experts when additional financial goals and needs are identified. Educate clients on bank technology, such as mobile and online banking, ATM and ITM. Assist branch and team members by achieving goals and sharing responsibility for daily tasks. Ensure safe and sound banking practices, including adherence to applicable laws and regulations. Assist in opening and closing the branch, following procedures set by corporate security. Perform other miscellaneous duties as assigned. Qualifications Strong math and problem-solving skills. Excellent interpersonal and customer service skills with the ability to cross-sell products and services. Ability to maintain confidentiality of client transactions and bank records. Team-oriented with a positive attitude and the ability to work well with others. Strong oral and written communication skills. Ability to operate standard office equipment, such as computer workstations, calculators, and copiers. Ability to prioritize, handle multiple tasks, and work independently. Strong organizational skills and attention to detail with a high degree of accuracy. Willingness to travel to other locations as necessary for branch coverage. Supervisory Responsibilities None Education and/or Experience High School diploma or equivalent required. Customer service experience required. Experience working in an environment with individual and team goals preferred; one year of cash handling experience preferred. Computers and Software Skills Proficient in Microsoft Word and Excel. Google Suite. IBS. Salesforce. Certificates, Licenses and Registrations None Equal Opportunity Statement Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply for jobs. If you need an accommodation to apply for a position, please contact Human Resources at View email address on click.appcast.io. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon successful completion of drug and background checks. #J-18808-Ljbffr