Used Car Sales Manager

Overview Used Car Sales Manager – Location: Metro Toyota, Kalamazoo What you’ll do (day-to-day) Lead used-vehicle retail performance: units, gross, and execution. Recruit, train, coach, and lead a team through consistent cadence: daily accountability and weekly training. Control used inventory lifecycle: appraisals/acquisition, recon discipline, merchandising/pricing, turn strategy, and clean exit on aged units. Manage deal desking, closing, and delivery execution and process. Ensure excellence: CRM follow-up, customer experience, and professional handling of concerns. Partner with F&I and Service to ensure a smooth delivery and strong retention habits; reinforce F&I and Service turnover. What success looks like Your team consistently achieves strong sales volume and profitability targets through integrity selling while protecting CSI and dealership reputation. Inventory is healthy: priced right, recon controlled, aging managed. Customers feel respected, confident, and enjoy their experience with us. What we’re looking for Proven track record of automotive sales leadership (used preferred) with measurable results. Strong “player-coach” skills: you love to train, lead by example, hold yourself and those around you accountable, enjoy closing deals, and regularly go above and beyond for your team. High character: integrity, accountability, calm under pressure. Requirements Valid driver’s license; state sales license if applicable. Ability to work weekends/evenings as needed. Minimum of three years of automotive industry experience Compensation & benefits Pay plan: Base + performance incentives Benefits: Medical, Dental, Vision, 401k, etc. Tools/training: Tekion DMS, VinSolutions CRM, VAuto inventory management, Rapid Recon reconditioning tracking #J-18808-Ljbffr