Ascentium Titling Documentation Specialist

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Ascentium Capital, the Titling Documentation Specialist functions as primary personal contact between sales associates, Ascentium Capital executives, credit, and customer service personnel on all loan/lease documentation. In addition, they serve as secondary contact for vendors and customers for questions about the loan/lease documentation. Ascentium Capital, a division of Regions Bank, provides convenient access to financing for business equipment and technology and serves small organizations to Fortune 500 companies with programs that benefit manufacturers, distributors and direct to businesses nationwide. Our finance specialization covers several segments, including technology, healthcare, hospitality, franchise, commercial vehicles, and other markets. We strive to be the premier provider of customized finance programs that add value to our customers' businesses. Primary Responsibilities Prepares customer document package and titling documents, ensuring they are executed accurately, efficiently, and completed within established guidelines according to approval terms Manages assigned documentation queue(s) to ensure proper workflow Processes and oversees ownership transfers on titled assets, ensuring all legal and compliance steps are followed Maintains knowledge of private party sale transactions related to titled assets and ensure proper documentation and ownership transfer Verifies title documents for accuracy while monitoring accounts for potential fraud Identifies situations in which original title documents are needed in lieu of copies Ensures perfection documentation is in place for UCC filings and/or Lienholder add for titling Reviews and maintains vehicle documentation and title information Maintains confidentiality and protects sensitive customer data in accordance with bank policies and privacy regulations Provides outstanding customer service (during outbound/inbound calls and while responding to voicemails, emails) when necessary, meeting service level agreements, and de-escalating situations Requires properly prepared sales quotes/invoices are obtained to ensure correct vendor’s, payee’s and referral sources are funded Communicates appropriately and effectively with all levels including management, credit associates, finance associates, and customers Coordinates and provides Sales/External Vendor Partners with itemized lists of documentation and credit contingencies needed to close and fund the loan Communicates with sales associates on documentation generation as well as terms and conditions, company procedures, and banking policies including KYC (Know Your Customer) and other regulatory requirements Ensures compliance with applicable internal and external policies and regulations Arranges loan in internal all in one financial operating system for booking into lease accounting system Processes and scans all documents into image archive system according to company policies and procedures Identifies fraud, discrepancies, and risks associates with customer and vendor documentation – collaborating with the Quality Control team when necessary Meets monthly booked volume goals and Quality Control review standards, ensuring high level of accuracy and compliance Maintain up-to-date knowledge of state vendor titling rules and guidelines to ensure compliance with state-specific requirements for titling Stays abreast of high-level laws & requirements for perfecting liens and updating internal processes to align with state titling and form requirement changes This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act. Requirements High School Diploma or GED One (1) year of experience in lease, loan, or mortgage documentation Preferences Bachelor’s degree Basic knowledge of banking regulations and compliance, especially related to customer information and asset titling Experience with account management software systems Commercial/Consumer Titling experience Skills and Competencies Able to apply basic understanding of accounting principles, specifically related to financial transactions Able to identify process improvement opportunities by participating in problem-solving activities Adaptability to manage and navigate to evolving procedures and company policies Outstanding proof-reading skills Possesses basic understanding of the flow of title ownership Strong ability to manage and resolve escalated issues effectively and professionally Strong attention to detail and ability to identify inconsistencies or fraudulent indicators in documentation This position may be filled at a higher level depending on the candidate's qualifications and relevant experience. This role is not remote - Onsite (Kingwood, TX) Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $41,902.50 USD Median: $49,883.40 USD Incentive Pay Plans: This job is not incentive eligible. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details Ascentium Kingwood Location: Kingwood, Texas Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. About Regions At Regions, our culture focuses on five core values that are a commitment to how we will do business: Put people first Do what is right Focus on your customer Reach higher Enjoy life Through these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.