Senior Product Implementation Consultant
Full-time
NoahFace
Role Description
You will be a hands-on and technical pre-sales and post-sales specialist, delivering world-class customer support to help NoahFace customers and partners succeed.
- Rapidly become an expert on our technology platform.
- Demonstrate our technology platform to customers and partners.
- Provide product training to our customers and partners.
- For direct customers: lead discovery calls and project meetings, provide advice, and perform configuration of NoahFace to meet customer requirements.
- For partners: provide advice as to how to configure NoahFace to meet customer requirements.
- Assist our customers and partners with resolving technical post-sales issues in live customer deployments.
Qualifications
- 5+ years of experience with time tracking, payroll, or Workforce Management applications.
- 5+ years in a support, implementation or consulting environment.
- Extremely customer service oriented.
- Willing and able to work independently.
- Intelligent, motivated, and resourceful.
- Proficient with IT business interaction tools.
Requirements
- Knowledge of and experience with any of the following is highly desirable: Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero.
- iOS configuration and MDMs.
Desirable
- Knowledge of any of the following is beneficial: API technologies (eg: REST, Web Hooks, XML, JSON).
- CCPA and privacy law.
Vacancy posted 4 days ago
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