Quality Manager
EVERGOODS Crossover Equipment
Position: Quality Manager
Location: Bozeman, MT, USA
Employment Type: Full-Time, In-Person
Department: Product
Reports To: Design Director
Overview The Quality Manager will be responsible for managing all Quality Assurance activities from receipt of the factory’s counter-sample, through the manufacturing and exit of finished goods from the factory, and into the tracking of post-sale warranty claims. These efforts are supported through extensive documentation, communication, and reporting of clearly defined standards, processes, and outcome metrics. The role requires close interaction with external Factory Partners and internal Quality Agents as well as collaboration with the Product Creation and Customer Experience Teams.
Primary Responsibilities Prepare, maintain, and review the Quality departmental budget
Create and execute a Quality Inspection Calendar
Coordinate with Quality Agents and factory representatives to conduct in-line inspections of all production runs and AQL inspections of finished goods
Implement remedy plans for Quality issues as required
Act as a communication conduit between Factory Partners and Evergoods Teams
Create and maintain the Quality Inspection Document for each style
Create and maintain Construction Standard documents
Maintain and implement the Vendor Compliance Manual
Track and catalog warranty claims and defective returns to initiate upstream action when warranted
Audit and onboarding process for new Factory Partners
Areas of Support Advise the Product Team on areas of production difficulty related to specific styles
Assist the Product Team in formulating and implementing production-appropriate solutions to design problems
Advise and educate the Customer Experience Team on questionable warranty claims
Maintain an inventory of current PP samples to ensure accurate references are available
Relevant Skills 3+ years of experience in cut & sew production environments
Strong organizational and scheduling skills
Familiarity with AQL inspection procedures
Genuine interest in high-quality cut & sew goods
Experience with sewn construction, assembly, and manufacturing
Ability to work and communicate in a culturally diverse environment
Strong written and spoken communication in English
Ability to create heavily visual documents for effective communication across language and culture
Microsoft Office tools (Word, Excel etc)
Google Workspace tools (Docs, Sheets, Calendar, Meet, etc)
<> Adobe Illustrator Measurement in fractional inches and metric decimals
Simple photography for use as sample review reference or documentation
Must maintain a current and valid US passport for international travel
Work Structure Ability to travel domestically and internationally up to 30% of the time
This position may require working off-hours outside of regular office hours
Weeks not spent traveling will be spent in-office with flexibility to offset an irregular work structure
Employee Conduct It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.
Equal Employment Opportunity Evergoods is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
To apply, send your resume and cover letter to View email address on click.appcast.io with the job title as the subject line.
#J-18808-Ljbffr EVERGOODS Crossover Equipment
Vacancy posted 1 day ago
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