Business System Analyst

Job Title

Outline of the Role: Plan, facilitate and execute business analysis activities including but not limited to, problem/opportunity identification, process mapping, defect analysis, requirements elicitation and solution design. Acts as liaison between business, Product management and technology stakeholders. Rationalizes and understands how technology can solve business problems. Through adaptable planning and communication skills, they work collaboratively, negotiating requirements and priorities across multiple groups. Curiosity, creative problem solving, and teamwork are all essential for success in this role.

Principal Duties and Responsibilities:

• Plan, organize and facilitate business analysis activities such as requirements elicitation, process definition, systems mapping, and functional test planning.
• Identify, quantify the impact, and mitigate risks related to project work.
• Uses structured tools for analysis and presentation of concepts and models to support the business needs (requirements).
• Understand business needs (functional requirements) and translate them into technical requirements (configuration).
• Exercises influence of stakeholders with thoughtful and tactful communication to drive decisions.
• Actively participates in testing phases throughout the project and support phases.
• Proficient with systems-thinking and able to articulate them to various groups across the organization.
• Aligning overall scope and sequencing recommendations with business stakeholders and Dev team.
• Effectively communicate with a variety of stakeholders on business expectations and constraints.
• Develop black box, positive and negative scenarios to comprehensively test a feature based upon requirements, functional and technical specification documents.
• Plan and lead the creation of RFI/RFP documentation alongside business stakeholders.
• Work with external consultants, internal and external developers throughout the development and configuration cycles to ensure systems and modification meet business needs.
• Co-ordinate and support software releases and post deployment validations with both the business and internal/external technical teams.
• Support production issues as relate to application functionality, integrations, RCA and defects.
• Any other duties as needed to help drive our strategic initiatives, fulfill our mission, and support our organization values.

Qualifications, Skills, Experience and Personal Requirements:

• Strong analytic thinking and applies varied techniques to support efficient requirements gathering.
• Strong understanding of software development practices and project life cycles.
• Demonstrated knowledge of one or more complex functional and integrated domains.
• Strong written and verbal communication skills.
• 5+ years in a Business Analyst or Business Systems Analyst role; 6+ years in IT.
• Background/Experience in a retail or supply chain environment.
• Any familiarity with Raw Materials develops and testing practices would be a highly valuable asset.
• Ability to manage and complete multiple tasks within tight deadlines.
• Working Experience with cloud-native technologies.
• Working Experience with SAFe/Agile project methodologies and DevOps team.
• Desired: Working experience with cloud platforms, namely AWS and Azure.
• Desired: Familiarity with DevOps practices like Continuous Integration and Continuous Deployment.

Additional Manager Comments:

Looking for someone who has experience working on larger programs where there are multiple business units and business stakeholders involved.