Customer Service Team Member

Customer Service / Cashier Team Member (Front of House)

Full-Time & Part-Time Available

Looking for a job that works around your life, helps you grow, and gives you more than just a paycheck?

At Chick-fil-A, you’ll join a fast-paced, team-oriented environment where you can build valuable customer service and hospitality skills, create meaningful connections, and grow personally and professionally.

As a Front of House Team Member, you’ll help create an exceptional guest experience through the front counter, drive-thru, dining room, and mobile order experience. Whether you have previous restaurant, cashier, hospitality, food service, or customer service experience — or are just getting started — we provide paid training, leadership development, and opportunities for long-term growth within Chick-fil-A.

Pay:

Part-Time: $13–$17/hour

Full-Time: $14–$17/hour

Why People Love Working Here

• Free employee meals every shift: Save money on groceries and never worry about packing food for work.
• Sundays off — every week: A guaranteed day for family, friends, church, sports, schoolwork, or simply recharging.
• Flexible scheduling: We work with school schedules, extracurriculars, family responsibilities, and other commitments.
• Leadership Development Program: This location offers a structured Leadership Development Program for individuals interested in growing their leadership skills and pursuing future advancement opportunities within Chick-fil-A.
• Scholarship opportunities : Additional opportunities to help support your future educational and career goals.
• Health insurance, PTO & 401(k) for eligible full-time team members: Benefits that help support your future and your family.
• Paid training: No experience required. We’ll teach you everything you need to know.
• A positive, team-oriented environment: Work alongside friends who encourage, support, and challenge each other to grow.

What You'll Do

• Provide excellent customer service while taking guest orders accurately and efficiently at the front counter or drive-thru using registers or iPads

• Deliver dine-in and mobile orders promptly and courteously

• Maintain a clean, organized, and stocked restaurant environment

• Assist with cleaning and restocking during non-peak hours

• Work in a fast-paced, team-oriented restaurant environment

• Cross-train in Front of House and Back of House support positions, including food preparation, fryer, grill, and additional stations as needed

Shift Availability

• Preferred Availability from 11:00am-8:00pm , or Open Availability
• Must have Saturday availability.

Qualifications & Skills

• No experience required

• Strong customer service and communication skills

• Positive attitude and strong work ethic

• Dependable, adaptable, and team-oriented

• Comfortable working in a fast-paced environment under pressure

• Must be able to communicate and write effectively in English

• Comfortable standing for extended periods and working in various weather conditions

• Able to lift up to 40 pounds

• Confident money handling skills preferred

• Must comply with Chick-fil-A professional appearance guidelines, including no tattoos on the face, neck, or behind the ears

More Than Just a Job

Many Team Members begin here looking for a flexible schedule and steady income, but end up gaining leadership skills, lifelong friendships, confidence, and growth opportunities they never expected.

If you’re looking for a positive environment where people genuinely care about your growth and success, we’d love to meet you.

Apply today! Qualified applicants will typically be contacted within 1–3 business days regarding next steps. Please do not contact the store directly.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurants are locally owned and operated by independent, franchised Operator who invests in the future of Team Members and gives back to the Roanoke community.