Learning Experience Designer New

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running. Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. Position Summary As a Learning Experience Designer on the Digital Support and Education team, you will play a crucial role in designing and developing technical training materials to facilitate the implementation, use, administration, and support of our technology. You will collaborate with subject matter experts ExtraHop to create delightful digital learning experiences optimized for comprehension, application, and retention. Key Responsibilities Develop tutorial and explainer videos, incorporating multimedia assets such as screen captures, motion graphics, and voiceovers Apply learning theory and instructional design best practices to produce course design documents and video scripts Cultivate collaborative relationships with SMEs across ExtraHop to identify knowledge and skill gaps to address through training Conduct independent research on course topics using internal and external resources Create and deploy courses within the learning management system Execute quality assurance reviews of new and revised courses and assessments Update aging assets to ensure alignment with available and in-use product versions Required Qualifications Four-year degree or equivalent experience; background in adult education preferred Proven ability to design instructional content for complex topics, with experience building self‑paced learning materials tailored to external audiences and customers Three years of experience with Adobe Creative tools (After Effects, Illustrator, Photoshop, Audition) Three years of experience with authoring tools (Storyline, Captivate, etc.) Ability to quickly grasp technical concepts with minimal assistance Excellent organizational, analytical, problem‑solving, and communication skills Team-focused attitude and experience translating customer needs into deliverables Work cooperatively with others within the organization and other cross‑functional stakeholders Work well in fast‑paced environments Preferred Qualifications Experience in a high‑growth tech company Technical certifications: Front‑end development, UX, digital marketing, web analytics Graphic, web, or UX/UI design portfolio of professional work available Skills and Competencies Exceptional organizational, analytical, and problem‑solving abilities. Customer‑centric attitude and a genuine passion for technology and digital user enablement. Professional presentation and delivery skills with enthusiasm. Charisma and passion for technology. Foundational knowledge of IT environments, troubleshooting, and networking concepts. Demonstrated ability to quickly learn complex technical concepts. The base salary for this role is $75,000 - $85,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet‑level data at wire speed and leveraging cloud‑scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments. This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner Magic Quadrant for Network Detection and Response, the 2025 Forrester Wave for Network Analysis and Visibility, the 2024 IDC Marketscape for NDR, and the 2025 Gigamon Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in‑depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values . These set the expectations for how we work individually and collectively as a team. Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues. Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company. Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done. Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo. Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees’ wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: Health, Dental, and Vision Benefits Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time Non‑Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan FSA and Dependent Care Accounts + EAP, where applicable Educational Reimbursement 401k with Employer Match or Pension where applicable Pet Insurance (US Only) Parental Leave (US Only) Hybrid and Remote Work Model Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today! Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in ExtraHop’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress toward this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn’s Disease, irritable bowel syndrome Intellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr ExtraHop Networks, Inc.