Customer Service Manager

What Customer Service Department Manager Jobs ... Showing 5000+ Customer Service Department Manager jobs in Antioch This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description: McDonald’s Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in. The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service. The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants. Additional Info: Along with competitive pay, a Department Manager at a McDonald’s Corporate owned store is eligible for incredible benefits including: 15-25 days paid vacation 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language Medical, dental and vision coverage Pre-tax flexible spending accounts Short- and Long-Term Disability, life and accident insurance Paid Leaves of Absence Service awards Employee Resource Connection Adoption Assistance Matching gifts program This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchise organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_7DC -4C2A-82B5-300DD0617C33_7630 McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We’re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact <> . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches. Reclectic Department Manager 60031 Gurnee Urban Outfitters, Inc. Posted today Job Description Department Manager This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United States Role Summary In collaboration with the Store Manager, the Department Manager takes an entrepreneurial approach to driving store sales and the overall store experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development, creating a culture of excellence, creativity, collaboration, innovation, and trust. Role Responsibilities Brand Experience Acts as a brand representative reflective of the company values; collaborates with store leadership on the creation of an engaging visual experience that appeals to the Reclectic customer Supports the Store Manager to elevate every aspect of the store experience through optimizing product flow, efficient store operations and visual merchandising to create a compelling atmosphere Cultivates a welcoming and inclusive environment by being highly focused on delivering genuine customer experiences that are engaging, efficient, and personalized; interprets customer feedback and team insights to positively improve store interactions Leadership + Team Management Takes an active role in recruiting, hiring, and retaining a diverse and engaged team; takes responsibility for their own development and professional growth Provides timely and specific employee feedback to create a culture of action and accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable development paths for all employees, and a focus on employee engagement Assesses staff scheduling needs and assists managing team availability, requests off, and identifies employee skill set to create an effective schedule that aligns with business requirements Visual + Business Operations Collaborates with leadership team to assess product sell-through and identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions Actively holds team accountable to scheduling and timekeeping policy through consistent payroll management Increases store sales through a strong level of customer service, business and key metric analysis, and maintaining stock levels to optimize product flow Maintains a well-organized, clean and presentable building and champions timely escalation of facilities/maintenance issues/technology issues Interprets Home Office direction to impact store's structure, presentation, and overall productivity to drive store sales. Provides feedback to Store Manager to continuously improve operations. Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store Communication + Relationships Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives Fosters a culture of strong communication and teamwork; stays current and follows through to ensure important store information reaches all levels of the team Role Qualifications Passion for Reclectic brand and concept 3+ years store leadership experience Proven record of hiring and developing great talent Strong understanding of merchant process and ways it impacts the business Experience in coaching, counseling, and conflict resolution Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit Pay Range USD $24.00 - USD $24.00 /Hr. Department Manager - Receiving - Burlington, WI We have career opportunity as a Department Manager of our Receiving department. The Department Manager is responsible for unloading truck shipments and distribution of merchandise to the sales floor. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and every other weekend. Extensive knowledge of warehouse operations and forklift use is needed. Pay Range: $15.00-$18.00 Depending on experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Direct and coordinate the receipt and distribution of merchandise at the retail store. Set priorities for distribution of new merchandise within the assigned department. Ensure adequate inventory in all areas of assigned department. Utilize appropriate receiving procedures to accurately record products received. Assist with the training and direction provided to new department team members. Clean & Organize Department Ensure that safety is practiced when handling merchandise by employees and customers. OTHER DUTIES Other duties as assigned by the Store Manager MENTAL AND PHYSICAL REQUIREMENTS Ability to work an irregular work schedule Excellent customer service skills required Frequent lifting up to 50 pounds Long periods of standing Frequent bending and twisting EDUCATION, TRAINING AND EXPERIENCE High School Diploma preferred Previous warehouse and forklift experience preferred. Customer Service training and or experience preferred. WORKING ENVIRONMENT AND CONDITIONS Retail Store Environment. EQUIPMENT AND TOOLS Computer Forklift Telephone Fax Copy Machine Computer software and network The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Warehouse Department Manager - Overnights Warehouse Department Manager - Overnights Pay from $80,000 to $110,000 per year Wisconsin Distribution Center th St. Pleasant Prairie, WI. 53158 Uline: Where hard work and hustle are valued and rewarded. It’s an exciting time to join our growing company - with new opportunities and job stability you can count on! Available Shifts Sunday - Thursday, 7 PM to 4:30 AM Monday - Friday, 7 PM to 4:30 AM Position Responsibilities Manage day-to-day operations of a specific warehouse department. Lead and develop a warehouse department team to deliver unparalleled customer service. Maintain high levels of accuracy in your daily department operations. Monitor warehouse performance and quality standards. High school diploma or equivalent. Bachelor’s degree preferred. Knowledge of warehouse procedures. Strong problem-solving skills. Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Best-in-class, clean, modern facilities. First-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled #LI-JP2 #LI-DC001 (#IN-DCWHMT) #ZR-DCWH Department Manager - Clothing & Footwear - Burlington, WI We have career opportunity as a Department Manager of our Clothing/Footwear department at our Burlington, WI location. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, evenings, and every other weekend and/or holidays. Extensive knowledge and understanding of clothing, footwear and accessories, etc. are needed. Pay Range: $16.00-$18.00 Depending on Experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Direct and coordinate the merchandising of assigned products. Set priorities for distribution of new merchandise within the assigned department. Ensure adequate inventory in all areas of assigned department. Assist customers with purchases. Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information. Assist with the training and direction provided to new department team members. Ensure that safety is practiced when handling merchandise by employees and customers. OTHER DUTIES Other duties as assigned by the Store Manager MENTAL AND PHYSICAL REQUIREMENTS Ability to work an irregular work schedule Excellent customer service skills required Frequent lifting up to 50 pounds Long periods of standing Frequent bending and twisting EDUCATION, TRAINING AND EXPERIENCE High School Diploma preferred Customer Service training and or experience preferred. WORKING ENVIRONMENT AND CONDITIONS Retail Store Environment. EQUIPMENT AND TOOLS Computer Calculator Cash register-scanner Telephone Fax Copy Machine Computer software and network The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. What other jobs are popular in this category? Explore these high-demand roles to expand your search: Didn’t find the right job? Get Career Advice to find your ideal role. ECS is an Equal Opportunity Employer. Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above. #J-18808-Ljbffr