Solution Architect for Professional Services

Solution Architect for Professional Services

Are you looking to join one of the fastest-growing software companies in the Bay Area? ThoughtSpot’s Search & AI-driven analytics platform is disrupting the BI industry by making analytics 1000x faster and easier for non-technical business people.

Job Description

ThoughtSpot (TS) Professional Services Organization provides a complete set of services that enable our customers to be successful with putting the power of a thousand analysts in every business person's hands. Our Solution Architects (SA) are responsible for driving successful implementation projects for their assigned accounts. Their goal is to architect a solution that delivers the benefits and value expected from ThoughtSpot. The SA must be able to understand a client’s desired goals and business objectives and then craft a solution that meets those needs. The ideal candidate will thrive in a fast-paced, startup environment and enjoy collaborating with a team of colleagues passionate about data and driving success for our customers. The SA will work cross-functionally with our Engagement Managers (EM), Customer Success (CS), Sales, Solutions Consultants (SC), Support, Delivery Partners, Product Management, and Engineering to accomplish their responsibilities.

Customer Engagement Level Expectations:

• Serve as a trusted technical advisor to the client’s technical team.
• Deliver successful end-to-end technical architecture to meet client’s business objectives and BI/Analytics requirements.
• Design the ThoughtSpot solution for performance and scalability.
• Advise client on data quality requirements for ThoughtSpot.
• Design data models for BI/Analytics needs to help customers answer business questions for the identified use case.
• Understand, document, and design for client’s security requirements.
• Design relevant ThoughtSpot artifacts that will help drive the desired end-user experience.
• Work with Engagement Managers to drive issue resolution.
• Collaborate with Sales, Solutions Consultant and Customer Success to transition from value activation to value assurance/realization.
• Establish working relationships with the relevant client sponsors.
• Enable customer resources in ThoughtSpot administration.

Requirements

Qualified candidates must have prior consulting experience, a minimum of a Bachelor’s degree, and the following experience:

• Experience in consulting/solution delivery, with 5-10 years of designing and leading complex data and analytics implementations.
• Extensive experience in ability to understand client’s objectives and requirements (use case), translating it to technical design and solution to drive client’s business imperatives.
• Solid experience working with Sales teams to deliver client solutions.

Experience working with Product Management and Engineering teams to prioritize customer product requests/defects to deliver successful engagements.

Preferences

• Strong knowledge of data warehousing ecosystem (e.g., data sources / ETL / data warehouse / data marts).
• Familiarity with understanding of different types of schemas (OLTP vs. OLAP, snowflake, etc.).
• Experience using products such as Tableau, PowerBI, Looker, Sisense, MicroStrategy, etc. Having experience with using SDKs of Tableau, PowerBI, Looker, Sisense, and MicroStrategy will be nice to have.
• Programming experience with HTML5 and CSS. Authentication and Authorization setups for web applications using Single Sign On, oAuth, cookieless authentication.
• Nice to have Python experience.
• Nice to have Application development and embedding experience.
• Ability to embed different products within a web application.
• Experience with cloud data platforms (Snowflake, Databricks, Redshift, Google BigQuery, etc.).
• Hands-on experience with SQL.

Company

ThoughtSpot’s AI-Driven analytics platform puts the power of a thousand analysts in every business person's hands. With ThoughtSpot, you can use search to easily analyze your data or automatically get trusted insights pushed to you with a single click. ThoughtSpot connects with any on-premise, cloud, big data, or desktop data source and deploys 85 percent faster than legacy technologies. BI & Analytics teams have used ThoughtSpot to cut reporting backlogs by more than 90 percent and make more than 3 million decisions - and counting. ThoughtSpot’s customers include Capital One, Celebrity Cruises, Chevron Federal Credit Union, De Beers, Insurethebox and Scotiabank. ThoughtSpot was co-founded in 2012 by Ajeet Singh and six other technical co-founders from Google, Microsoft, Amazon, and Oracle. The company is based in Sunnyvale, CA and is currently expanding operations in North America, Europe and Asia-Pacific. Backed by investors Lightspeed Venture Partners, Khosla Ventures, General Catalyst Partners, Geodesic Capital and Capital One Growth Ventures, ThoughtSpot has raised over $554 million to date. ThoughtSpot’s mission is to enable analytics at "human scale" and put search and AI-driven analytics in the hands of millions of users making the world more “fact-driven”.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Consulting
• Industries: IT System Custom Software Development, Data Infrastructure and Analytics, and IT Services and IT Consulting.