Program Support Assistant (OA)

Program Support Assistant

The Program Support Assistant provides key day to day support of the Specialty/Subspecialty Care Programs and Medicine Service to include clerical duties, but not limited to:

• Serves as primary timekeeper for assigned section and back-up timekeeper for other T&Ls as assigned.
• Performs scanning of all equipment in assigned section for recurring inventory assessment and works with Logistics Department to address discrepancies.
• Prepares and disperses the On-Call schedule monthly to VA and UTHSC faculty and administrators.
• Responsible for compiling and preparing monthly Education Activity Record for residents/fellows in assigned program/section for site director verification and submitting to Education.
• Prepares key requests, distributes, inventories, and tracks keys, pagers and cell phones within assigned section.
• Takes and prepares meeting minutes; screens correspondence and routes for appropriate action; enters and manages work orders.
• Point of Contact for the Records Management.
• Obtains, analyzes, and organizes information for all reports required of JCAHO, Fiscal/Budget, Fee Basis, and other miscellaneous reports.
• Assists Section Chief, Supervisor, Administrative Officer and facility Group Practice Manager in developing and executing a viable contingency plan, including application of policy and processes within each clinical service.
• Presents recommendations and/or directly facilitates resolution for issues related to clinical section space, staff and equipment needs to the Section Chief, Supervisor, Administrative Officer or designee and facility Group Practice Manager.
• Tracks all credentialing, background investigations, and HR actions including timekeeping, tour of duty & fee basis memos, staff in-processing/out-processing, and the annual appraisal process.

Work Schedule: Monday - Friday, 8:00 am - 4:30 pm

Telework: Ad-hoc

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant (OA)/ PD50427A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized