Tele Video Monitor Tech

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not‑for‑profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted "Best Place to Work" for 7 years in a row! We are searching for a talented Tele Video Monitor Tech Hours: Per Diem Shift: Evening shift, 3:00pm - 11:30pm; Required commitment of at least 1 shift per week and 2 weekend shifts per schedule. One summer and winter holiday Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Under the supervision of the Manager, Patient Care or designee; provide continuous observation and monitoring of up to 16 high‑risk patients who have been determined to be at risk for potential injury to self or others. Operate Tele Sitter Video Monitoring system, perform safety rounding, and patient checks, maintain fleet of video monitoring system including delivering, picking up, and cleaning of equipment. Skilled use of appropriate tone, language, ability to identify escalating behaviors, and utilize skilled de‑escalation techniques. Ability to prioritize simultaneous situations. Communicate with hospital staff and respond quickly to patient behavioral changes. Ability to communicate effectively using a microphone and headset. Accurately document and provide thorough shift hand‑off report. Knowledge and supportive of patient and institutional confidentiality and related hospital policies. Use discretion and courtesy when working with patients, visitors, and staff. Bilingual in both English and Portuguese preferred. Equal to completion of four years of high school or equivalent. Additional secondary healthcare training including mental health experience is preferred. Training or the equivalent experience caring for patients with behavioral issues required. Proficient computer skills including Microsoft office. Demonstrated ability to remain calm in crisis and emergency situations is required. Must possess and demonstrate highly effective interpersonal, customer service, and communication skills. Previous similar patient care experience is preferred. Education and experience equivalent to a minimum of one (1) year of experience required. Efficiency in multitasking, and the ability to prioritize simultaneous situations. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. #J-18808-Ljbffr Southcoast Health System