Health Unit Coordinator/Patient Care Assistant - Med/Surg

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies,and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. 

The Patient Care Assistant assists staff with delegated tasks of direct and indirect patient care which supports and complements nursing practice under the supervision of a registered nurse. The Patient Care Assistant carries out delegated skills that are within those functions limited by law to unlicensed nursing personnel.

Must be 18 years of age prior to start date.

Additional qualifications:
Successful completion of a health unit coordinator program or comparable experience (preferred). Current CHUC certification (preferred). Certified Nursing Assistant on State of Wisconsin Nurse Aide Registry in ‘non-expired‘ status (preferred). Completion of 12 college credits -OR- High school diploma/ GED with successful completion of a Nursing Assistant training or equivalent preferred. Ability to read and communicate effectively in English. Basic computer knowledge and skills. Ability to multitask, work well under pressure and meet deadlines, demonstrate excellent organizational, communication, writing and listening skills. Ability to work effectively in a team setting. Knowledge of medical terminology. Flexibility (Works flexible hours, which include days, evenings, and/or nights, holidays, and weekends). Self-directed. Able to adapt to unpredictable situations.

License or certification:
Maintains current Basic Life Support for Health Care Providers from one of the following programs; American Heart Association or American Red Cross. If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross the Basic Life Support, certification will be included as part of the orientation program.

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the ‘EOE is the Law‘ . Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee‘s Form I-9 to confirm work authorization.