Senior Reporting Analyst (must have Sigma experience)

About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog . Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. Job Overview The Senior Reporting Analyst is responsible for the organization's enterprise reporting strategy and Sigma business intelligence platform. This role works with business leaders to understand how they measure success and develops reporting that helps them monitor performance, identify issues, and understand the operational drivers behind key metrics. This role will establish a unified reporting approach in Sigma that reduces manual effort, standardizes metrics, and provides a consistent reporting experience across the organization.

As the organization’s Sigma subject matter expert, the Senior Reporting Analyst is responsible for the administration, governance, and ongoing development of the platform. This includes establishing reporting standards, reusable data models, dashboard design guidelines, security, and development best practices that create a consistent and scalable reporting environment. The Senior Reporting Analyst will also lead the adoption of Sigma across the organization by promoting best practices, training business users and report developers, and building self-service reporting capabilities. This role serves as an advocate for modern reporting practices, helping teams understand how to use Sigma effectively while reducing reliance on manual reporting and spreadsheet-based analysis. This position sits in the Analytics Engineering organization which plays a crucial role in building robust and reliable data pipelines and data models that enable data-driven decision-making, powering various analytics, AI, and machine learning initiatives within Coursera. Responsibilities - Partner with business leaders to understand organizational goals, business processes, and how success is measured across functional areas. - Facilitate discussions with business teams to define KPIs and reporting requirements, while challenging assumptions and recommending alternative approaches when they better support decision-making. - Develop reporting frameworks that support root cause analysis by allowing users to move from high-level KPIs to the underlying operational metrics and detailed data needed to investigate trends, exceptions, and performance issues. Creates solutions that help explain why performance is changing by connecting executive metrics to the operational activities and processes that influence them. - Serve as a trusted advisor to business and analytics teams on reporting strategy, visualization, KPI design, and best practices. Partner with data scientists, business stakeholders, and product engineers to define, curate, and govern high-fidelity data. Your ability to see KPI interrelationships and how they maximize ROI across the business makes you a recognized bridge connecting data and business outcomes.