Store Manager, Atlanta

Retail Store Manager

We're here to help people look their best and feel confidentfor big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and 40 Nordstrom locations and are crucial to supporting our customers. This team supports customers by meeting them where they are, guiding them forward, and solving challenges along the way- ensuring they have what they need to look and feel their best.

The Black Tux is looking for an engaging Retail Store Manager to help us build our retail presence in Atlanta. The candidate will work with the Retail Director to develop the foundation for our retail business and community presence. We are looking for an individual who can work in a fast-paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an amazing customer experience and ensure that the store exceeds performance targets, and maintains brand consistency.

• Understand and communicate The Black Tux's values and brand philosophy to customers and staff
• Exemplify excellence on the sales floor by actively engaging in the sales process to demonstrate techniques for the team
• Optimize processes to make things run more efficiently and smoothly
• Analyze sales data to identify trends and areas for improvement across the area
• Manage scheduling and time-off matters for all retail store associates
• Manage all operations, budgeting, planning, and visual merchandising
• Coordinate periodic store events with The Black Tux marketing and business development teams
• Develop and ensure procedures are followed to protect the company's inventory and assets as well as all activities related to risk management and safety
• Assist with Showroom or Nordstrom Shop in Shop launches as the business requires
• Help recruit and build a great team of retail associates
• Provide ongoing training and development for all team members
• Provide a seamless Customer Experience across our CX tools

You have 3 5 years of retail or hospitality experience (supervisory or manager level preferred). You're experienced in hiring and managing a team. If you have a BA/BS degree, that's a plus. You are an innovative, positive, proactive team player. You are highly effective in written and verbal communication. You put an emphasis on exceptional customer service. Willingness to travel occasionally for training, company conferences, or to support store launches. You love having tons of fun at work, and you're unafraid of putting in long hours when necessary. You have experience working in menswear and/or a startup, preferably.

You describe yourself as kind, collaborative, and creative. You know ownership is more than a responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.

• Competitive medical, dental, vision, and disability plans
• Option to participate in a 401(k) plan through Betterment
• Flexible paid time off and paid holidays
• Monthly cell phone reimbursement
• Monthly wellness stipend
• 6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
• One Medical and Wellhub (Gympass) membership
• Employee engagement, cultural events, and trainings
• Discounts on garment rental and purchases for you, your partner, and friends & family
• Annual compensation review process

$58,000 - $63,000 a year

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all.