Business Office Manager (BOM)

2026 Best Nursing Home in Montcalm County

Are you a business office manager with experience in skilled nursing accounts receivable?

When you join us as the Business Office Manager at The Laurels of Carson City, you'll manage the day to day office functions, provide assistance to guests and families with billing and insurance questions.

Laurel Health Care Company offers one of the leading employee benefit packages in the industry, including health insurance, 401K with matching funds, paid time off and paid holidays. When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration.

Why just work when you can help shape a legacy?

Responsibilities

• Managing the facility accounts receivable system.
• Record daily collections of cash receipts and deposit to appropriate account.
• Establish and maintain communication with patients, family members responsible for payment for patient care services.
• Generate timely billing of all payer classes for claims generated by facility.
• Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis
• Record deposits and withdrawals in Resident Trust.
• Close Resident Trust accounts timely and complete bank reconciliation monthly.
• Process Medicaid applications

Education and/or Experience

• Minimum high school diploma or equivalent, some college or technical training preferred.
• Minimum 3 years experience in A/R capacity in the long term care setting is preferred.
• Knowledge of PCC helpful

About Ciena Healthcare

Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!